Upon trying to resolve these issues, I keep getting in contact with staff that is not willing to help, ignores me, is rude to me, and constantly tells me they can't help me and anyone who can (managers and supervisors) are ALWAYS in a meeting. It was our second trip and we thought we would be returning year after year. Do Not Sell/Share My Personal Information. Later, I realized that this was not true. Members pay the balance. Book Grand Palladium Jamaica, All Inclusive Resort & Spa, Lucea on Tripadvisor: See 13,296 traveller reviews, 10,844 candid photos, and great deals for Grand Palladium Jamaica, All Inclusive Resort & Spa, ranked #1 of 3 hotels in Lucea and rated 4 of 5 at Tripadvisor. I found the food okay, it's a buffet, so my expectations weren't high, my husband didn't really like it. Instead, you disputed the charges on your credit card, which is typically a last resort. Travel Troubleshooter: Can Palladium Travel, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window), Chart: Bay Area rainfall totals for this week. This all-inclusive resort features modern design and 5 star facilities shared with the Grand Palladium Jamaica Resort & Spa, to make your stay an unforgettable experience.. All this without having the slightest impact on the quality of our services. We lament if that was an inconvenience for you, but we are pretty sure with a 15 different places it does not represent a high disadvantage.Hopefully we will be able to fulfill your expectations in the near future if you are considering to come back, and remain at your entire disposal for any request you might have regarding coming vacations.Sincerely yours,Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & Spa. Now the world-pass company does give some discounts, but it is nowhere near the discounts I could find online through other sources. On its site, Palladium promises "access to over 8,000 destinations" but do you really need a travel club for that? Travel | Or perhaps youll find the perfect gift for that special someone in your life Black Friday hotel deals to the most exotic destinations, Go online for the best Cyber Monday hotel deals, Grand Palladium Bvaro Suites Resort & Spa, Grand Palladium Lady Hamilton Resort & Spa, Grand Palladium Costa Mujeres Resort & Spa, Family Selection at Grand Palladium Costa Mujeres Resort & Spa, Family Selection at Grand Palladium Vallarta Resort & Spa, Grand Palladium White Island Resort & Spa, Grand Palladium Palace Ibiza Resort & Spa. First of all we would like to express our sincerest gratitude for your praising words towards our resort, the wonderful atmosphere and the beauty of our beach are undoubtedly somo of our hotels main strengths. This is the only tour 100% included. I had a great time at grand palladium, and thus I thought it would be nice to buy the travel club membership so that I could enjoy more trips to the travel club. Bienvenido a Palladium Travel Club, el club vacacional de Palladium Hotel Group. Travel Troubleshooter: AeroMexico canceled my flight, but I want a refund, not a credit Cap Cana is a luxury hotel located in the most exclusive part of Punta Cana, on the east coast of the Dominican Republic and just 10 minutes from the international airport. But the truth is, as bad as timeshares are, these clubs aren't any better.In fact, they're worse. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. But my wife, son and I feel that we made a real mistake booking here and we won't be heading back. This includes its Caribbean destinations, such as: Dominican Republic. Dear Wopper,We want to thank you for your preference in selecting our Grand Palladium Colonial Resort & Spa hotel for your holidays as well as for taking the time to tell us about your stay as this will help us to know how to improve our services and offer splendid holiday experiences to all our guests.Although we were very saddened to read that our Service did not live up to your expectations, we are grateful for the time you took out of your day to reach out to us and notify us of your experience.We are very sorry for any inconvenience regarding our Miniclub, as we clarified at that moment, I take the opportunity to explain you again that was a misunderstanding and the person in charge of the Mini Club did never forgot your son. Are you looking to make the most of your holidays? You might have reached out to one of them in writing to see if you could cancel the down payment on your Palladium Travel Club membership. Find a Travel Agent ; Help. Kindest Regards, Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & Spa, This is the version of our website addressed to speakers of English in the United States. The opportunity of a lifetime to take that dream vacation at a much more affordable price will be closer than you think this Black Friday. Grand Palladium Bvaro Suites Resort & Spa Punta Cana, Dominican Republic; Grand Palladium Punta Cana . From the moment you arrive we will welcome you with a welcome kit, different activities throughout your booking, tours for every taste, private parties, great prizes and, most importantly, an incredible company with people from all over the world, with your PTC family. Answer: You have the right to cancel your contract if not legally, then ethically. On its site, Palladium promises "access to over 8,000 destinations" but do you really need a travel club for that? Christopher Elliott is the ombudsman for National Geographic Traveler magazine and the author of How to Be the Worlds Smartest Traveler. You can read more travel tips on his blog, elliott.org, or email him at chris@elliott.org. In response, you received a letter that agreed Palladium would not fight the credit card dispute. Click on the links below to view the tours that will be discounted: You may find useful information in the archived forum. Enjoy an unforgettable vacation in our five-star complexes located on the shores of beautiful beaches. On top of that, the "3-year membership" was only for 2 years. We visited the Grand Palladium Jamaica Resort & Spa recently. Now the world-pass company does give some discounts, but it is nowhere near the discounts I could find online through other sources. Your session has expired. But it wasnt me! - See 2,189 traveller reviews, 2,929 candid photos, and great deals for Catalonia Grand Costa Mujeres at Tripadvisor. A typical club will offer an annual membership and may also charge an "initiation" fee. Then again, we are talking about a travel club, which is easily the scammiest product in the travel industry. We paid $1,599 for a down payment on a Palladium Travel Club membership. Please log in again, Your password has been modified successfully, The loyalty program where our world is your reward, Unique benefits with Palladium Rewards >. It is a scam and they will never help you with anything. Two weeks at the resort in November/ December 2014.We used the comments from other Tripadvisor contributors to select our seats on the Thomson Dreamliner, booking a taxi transfer and our rooms, thank you for all the very helpful comments they helped make our stay even more enjoyable.Check in by Nahum was professional and courteous; he is a credit to the resort.The resort is large, very well maintained with fantastic friendly staff, the majority of the guests were very polite Canadians and Americans, always a plus for a pleasant stay.The food choice was varied although the food was not always as hot as we would have liked, however that is down to personal choice.When it rains the floors become slippery, while the staff try their best to keep the areas dry the tiles become like ice when wet.The wildlife is interesting, they seem to totally ignore you as they saunter past that is unless you attempt to feed them which is discouraged.Would we go back, yes, would we recommend the resort most definitely. There you were, minding your own business on an all-inclusive vacation, and out of the blue someone invites you to a brief sales presentation. Become part of the Palladium Connect family and enjoy exclusive members-only rewards like bonuses for special bookings and earn exciting gifts and stays in our luxury hotels in Spain, Italy, Mexico, Dominican Republic, Jamaica and Brazil. In recent years, vacation and travel clubs started popping up as the way to R&R. Resorts, airlines and other companies in the travel industry advertise these members-only clubs as great alternatives to timeshares and play up their discounted travel options.. You'll receive 2,500 points when you register. Desde nuestro inicio en 2009, nuestro objetivo siempre ha sido premiar y cuidar la lealtad de nuestros clientes ms fieles, quienes ao con ao nos eligen para disfrutar de sus vacaciones y seguir compartiendo momentos con nosotros. It's a club especially designed for teens aged between 13 and 19, with a pool table, flat-screen TVs, an awesome X-Box One area with consoles and video games, beanbags to lounge around on and even a band room with instruments so they can put together a . Next time, please be careful about signing up for a club that makes vague promises and is impossible to leave. Palladium has reached out saying we cannot cancel and the dispute cannot stand. Man fatally injured when SUV falls on top of him near Gages Lake, Antioch officials want to focus on plans rather than gender-identity debate; This is a distraction from getting these projects completed. Now they're REALLY on super avoidance mode and are completely ignoring me and not helping me at all.I had a great time at grand palladium, and thus I thought it would be nice to buy the travel club membership so that I could enjoy more trips to the travel club. We round tripped from airport to hotel with Canada Transfer. The Palladium Hotel Group gives you all you need to find the very best prices at this crazy time of year. Don't wait until after you're back in your room, or back from vacation, to have second thoughts. Loving The Palladium since 2003 " Live Vicariously ", Bienvenidos! My wife and I decided to return to the Grand Palladium Colonial to celebrate Xmas & new year,this being our third visit to this beautiful hotel/resort.Everything was as wonderful as our previous visits, the food gorgeous as usual,the scenery stunning but for us it's the staff who are so friendly and helpful who made our holidaySo a big Hello and THANK YOU to our favourites Santiago and Valentin brilliant and funny and also to Rosa and Maria we love you. Thank you for referencing Nahum from reception by name, as we are now able to reach out to him individually and let him know how they made such a positive impact on your stay as we know this will mean a great deal to him. Travel Troubleshooter: Help, my $1,000 Marriott gift card is invalid! Grand Palladium Costa Mujeres, All Inclusive Resort & Spa, Playa Mujeres: 8,269 Hotel Reviews, 7,813 traveller photos, and great deals for Grand Palladium Costa Mujeres, All Inclusive Resort & Spa, ranked #10 of 14 hotels in Playa Mujeres and rated 4.5 of 5 at Tripadvisor. You believed your contract was governed by Mexicos laws, which require a cooling-off period. Unlike Black Friday, its origins are much more recent, and maybe a bit more logical. Very Good: Grand Palladium Costa Mujeres, All Inclusive Resort & Spa - See 8,275 traveller reviews, 7,589 photos, and cheap deals for Grand Palladium Costa Mujeres, All Inclusive Resort & Spa at Tripadvisor. Punta Cana is one of the most popular destinations in Dominican Republic, known for its welcoming ambiance, endless activities, and some of the best resort deals in the world. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Manati Park, Punta Cana is surrounded of nature and culture. They should really say, "we will not take reservations from YOU". VIP treatment at Zentropia Spa & Wellness Center, including: we are thrilled you had such a pleasant holiday experience and are grateful for the time you spent to share your satisfaction on Tripadvisor and help other potential guests decision.First of all we would like to express our sincerest gratitude for your praising words towards our staff, their genuine kindness and commitment to ensure that our guests are fully enjoying their stay is undoubtedly one of our hotels main strengths and we will make sure to share your heartwarming words with them. Grand Palladium Bavaro Suites, All Inclusive Resort & Spa: Beautiful Resort; Adequate Staff; Inconsistent Beverage Service; Terrible Food - See 16,322 traveler reviews, 11,908 candid photos, and great deals for Grand Palladium Bavaro Suites, All Inclusive Resort & Spa at Tripadvisor. Two days after we purchased the club membership, we decided to cancel and notified Palladium of our decision. We paid $8,174 as initial payment, which included a deposit and administrative fee, using our credit card for a 30-year package with 60 all-inclusive weeks. Grand Palladium White Sand Resort & Spa: Palladium Travel Club - a nightmare - See 6,001 traveller reviews, 6,060 candid photos, and great deals for Grand Palladium White Sand Resort & Spa at Tripadvisor. Jamaica The tours available in Jamaica are only partially covered, just the first 25USD adults and 18USD for kids will be paid by PTC. Thank you for referencing many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay as we know this will mean a great deal to all of them. Upon trying to resolve these issues, I keep getting in contact with staff that is not willing to help, ignores me, is rude to me, and constantly tells me they can't help me and anyone who can (managers and supervisors) are ALWAYS in a meeting. All-inclusive five star resorts whose repertoire includes luxurious services for families, couples and groups, as well as a wide range of services for the business traveller or wedding guests. Forums Palladium Travel Club, Started by: Anne We welcome all conversations on the, Grand Palladium Costa Mujeres & TRS Coral, Grand Palladium Riviera Maya Resorts & TRS Yucatan Hotel, Grand Palladium Puerto Vallarta Resort Information, Palladium hotels and Resorts, Grand Palladium Jamaica Resorts Information, Grand Palladium Punta Cana Resorts & TRS Turquesa Hotel, Grand Palladium Cancun-Costa Mujeres & TRS Coral Hotel, FAQ Grand Palladium Costa Mujeres & TRS Coral, Grand Palladium Costa Mujeres & TRS Coral Activities, Grand Palladium Riviera Maya & TRS Yucatan Activities & Highlights, Grand Palladium Puerto Vallarta Activities & Highlights, Grand Palladium Jamaica Activities & Highlights, Grand Palladium Punta Cana & TRS Turquesa Activities & Highlights, Grand Palladium Costa Mujeres & TRS Coral Menus, Grand Palladium Riviera Maya & TRS Yucatan Menus, Grand Palladium Punta Cana & TRS Turquesa Menus, Safety Measures in response to virus- Palladium Hotel Group, Hurricane Information & Rainy Day Activities, Welcome to the Unofficial Palladium TC Forum, Updates regarding TC Party in Punta Cana & Irma, Question on re-branding of the Royal Suites, New way to use Palladium dollars in Riviera Maya, Punt Cana Travel Club lounge at the Beach, Palladium Wyndham form strategic alliance, This forum has 39 topics, 67 replies, and was last updated. 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More travel tips on his blog, elliott.org, or back from vacation, to have second thoughts that Palladium... Magazine and the author of How to be the Worlds Smartest Traveler need to the... Response, you received a letter that agreed Palladium would not fight the credit card which... ; initiation & quot ; fee talking about a travel club, el club vacacional Palladium. Its origins are much more recent, and grand palladium travel club benefits a bit more logical on the shores of beautiful beaches Palladium! Group gives you all you need to find the very best prices this. May find useful information in the travel industry travel Troubleshooter: help, my $ 1,000 gift... And the dispute can not stand since 2003 `` Live Vicariously ``, Bienvenidos can more... A typical club will offer an annual membership and may also charge an & quot ; &. The `` 3-year membership '' was only for 2 years the ombudsman for National Geographic Traveler magazine the! 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