We upgraded our stateroom DV1 to PS2 and air from economy to comfort. Did your cruise just get canceled due to the coronavirus outbreak? While a number of risks around coronavirus are still unclear, it's not hard to believe Viking's angle about being hard to provide excellent guest experiences when some of the line's most popular destinations are off-limits not just to cruisers, but to all persons. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Some credit cards benefits include travel insurance and the coverage is effective automatically when you use the card to pay for the trip. Right now I feel fairly confident that the upcoming cruise from Denmark to Bergen will be cancelled . Assuming that was the original means of payment. The nickel and diming, screaming kids, rudeness of 3,500 cruisers, etc. I think tensions are even worse now so I guess there could be another possibility of the Ukraine river cruises being canceled. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. About 4 - 6 weeks after disembarkation and returning home we received a cheque from Viking. To that end, I am pleased to let you know that later today you will receive another email from Viking inviting you to join me for a video update about future initiatives, including introducing our new experience channel where we can all continue to explore the world togetherfrom the comfort of our homes. While cruise deposits historically were refundable, more cruise lines have begun to offer nonrefundable deposit options. Offers may be subject to change without notice. Maybe resorts on land will reopen months before cruise lines begin sailing again. After final payment, you will lose your deposit or the deposit and a portion of your cruise fare, depending on when you cancel in relation to your sail date. Lately, Europe has seen temperatures exceeding 40 degrees Celsius (104 degrees Fahrenheit). . In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. Separately, the remaining 28 guests will also be quarantined. Maybe Viking has some special deal with Israel. This offer covers all Viking reservations made between Dec. 1, 2021 and Dec. 31, 2021, on any 2021 or 2022 voyage. For the meantime, no news is good news. Coronavirus Impact on Travel Causes Most Cruise Lines to Suspend Worldwide Operations. An example, I'm from the UK, Viking River Cruises is registered on Switzerland, the cruise is in Ukraine. Started June 21, 2021, By If you were talking to Viking about a cruise that was as far off as your other cruise, they might be just as confident in keeping you updated. Started August 27, 2021, By The issue for cruise lines right now is that their revenues have plummeted much faster than their expenses, and their cash on hand is flying out the door in the form of refunds to customers. Those who want the refund will need to fill out a form available on Royal Caribbean's website or by calling. I am assuming that your parents can cancel within a short time of embarkation since they rebooked as part of the first wave of cancelations by Viking. Seldom travelers may not get enough value to warrant the cost. So I am fine with 6 months - especially after doing one Princess cruise with friends. Princess requestedthat customers seeking a refund for cruises after March 31 delay contacting the company until later in the month so it can meet the needs of those who planned to travel sooner. Who wouldn't want the chance to pick up free money? That's exactly the case with the Amex Platinum card. There are generally two types of cruise deposits: refundable and nonrefundable. In recent years though, some lines have changed this up and chose individuals representing more noble causes. Find the right card for you. The current welcome offer on this card is quite lucrative. You will be able to leave a comment after signing in, By Viking Cruises has canceled all sailings until at least 2021, the company announced on Wednesday, becoming the latest cruise line to push sailings amid the continuing battle against the coronavirus pandemic. Disney Cruises will offer full refunds or credits to passengers on affected voyages. It is a risk because you will not know if insurance will pay until after the cruise is cancelled and a claim is filed. Major cruise lines including Carnival, Royal Caribbean, Norwegianand Celebrity suspended sailing operations to and from U.S. ports for 30 days because of the COVID-19 pandemic, the Cruise Lines International Association, a trade group, announced Friday. This is amplified by the additional challenges of operating river cruises. And in Norway, two different cruise lines experienced outbreaks of COVID-19 with expedition line Hurtigruten suspending most of its operations after dozens of crew members and several passengers became sick following two different sailings; and the SeaDream Yacht Club placing its passengers and crew under quarantine after a passenger from a previous sailing tested positive for the virus. I am sure you recognize that COVID-19 has made travel exceedingly complicated. Therefore, we have made the difficult decision to temporarily suspend operations of our river and ocean vessels embarking from March 12 to April 30, 2020 at which time we believe Viking will be in a better place to provide the experiences our guests expect and deserve. Photo: Courtesy of Viking Cruises. Our points-obsessed staff uses a plethora of credit cards on a daily basis. Until the order is lifted, cruisers only can travel home from U.S. ports via chartered aircraft arranged by cruise lines, or by other private transportation such as private cars. It's no fun talking about the possibility that some companies may not make it through the coronavirus crisis. Does the paid excursion money get refunded or does Viking roll those funds into a future cruise crdit? You will be able to leave a comment after signing in, By My wife and I paid $10,096 for a cruise and tour on the Viking Idi for April.. Also know that whiile many cruise lines will be automatically processing Future Cruise Credits for those on affected voyages, this can still take several weeks to complete and depands largely on the individual cruise line. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. I would not anticipate getting a refund, but Viking might choose to make an exception in your case and offer something like a new future cruise voucher, which, if it was transferable, could be sold to recoup at least some of the costs. This post contains references to products from one or more of our advertisers. The US state department is not relevant to any of us. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. As tempting as the future cruise credits that lines are offering may be, we recommend taking the cash refund if your cruise is canceled. My stance is that since the money is already paid for (either purchased insurance or through credit card benefits), file a claim and let the insurance company make the determination. Canada's transport minister closed the country's portsto those ships on Friday. So who knows. Maybe they can cancel under the medically unfit to travel clause to the insurance company. In this full review of the maiden voyage of Margaritaville at Sea Paradise we share read more. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. We've seen this before. Israel is closed, and we didnt want to take the chance that Viking would just substitute something else since Israel was the main draw for us. Take some time to research future cruises so that when you are contacted, you can complete everything in one transaction. We've heard a range of possibilities when it comes to future itineraries from cruise executives in recent weeks. Powered by Invision Community. Credit card insurance or any other still requires cancellation to be for a covered reason. Just got the email cancelling our Jun 27 Majestic Fjords sailing. If they don't want to travel overseas what about trying for the missisippi? read more, Below find changes and/or cancellations to sailings related to 2022 Atlantic hurricanes as well as current port statuses. We are just not comfortable enough to travel internationally right now. What was great? Deposits are refundable unless otherwise indicated. For those who arrange their own flights, it must be received at least 14 days prior to the date of cruise embarkation or hotel check-in, whichever is first. CC Help Jenn In a research report sent to investors last month, leisure industry analyst Harry Curtis of Instinet suggested all three of the giant cruise companies that dominate cruising -- Carnival Corp., Norwegian Cruise Line Holdings and Royal Caribbean Cruises -- had enough liquidity and borrowing capacity to survive a period of near-zero revenues into . We just got done re-booking for our cancelled mid June cruise. However, if you would prefer the alternative please call Viking at 1-833-900-0951 or contact your Travel Agent by March 25, 2020. Two weeks ago I'm sure everyone was pretty sure about a cruise in June but now they have been cancelled until July 1 and even at that time theycould be moved again and that's just about 2 months until you cruise. Princess Cruises said Thursday that it would suspend its operations for 60 days. An increasing number of ports, including Venice, Monte Carlo and Bergen, have temporarily closed to cruise ships; major attractions such as the Vatican and other museums have been closed; and some countries are imposing restrictions on public gatherings and visitors. 19952023, The Independent Traveler, Inc. Coronavirus: Updated Cruise Ship Policies and Cancellations Because of COVID-19 (2021), Norwegian, Royal Caribbean Team Up To Create Cruise Health and Safety Protocols, Foreign Office Revises Advice on Cruising, Rivers Now Exempt, In Industry Step Forward, CDC Seeks Public Comment On Cruise Resumption. Refund. Due to damage from substantial river debris to the Viking Mississippi 's propulsion system, the ship will undergo repairs requiring the cancellation of upcoming departures. Carnival Corp. recently raised more than $6 billion in debt and equity sales. Indeed. 1) Viking like every other cruise line is in business to make money. This is our first VO cruise and there lack of customer service is not appreciated. TRAVEL + LEISURE is a registered trademark of Travel + Leisure Co., registered in the United States and other countries. However, most cruise lines are offering generous cancellation policies because of the crisis, giving cruisers more flexibility than before. (Enrollment required for select benefits.). Such a slow rollout would mean that some itineraries might not return until well into 2021. As a guest whose cruise falls within this window of suspended operations, we are offering a Future Cruise Voucher valued at 125% of all monies paid to Viking. These Future Cruise Vouchers will also be fully transferable. Guests can change their cruise date up until 14 days before their planned departure and Viking will waive any fees. The good news for those worried about such rules is that they now appear to be off the table. Disney Cruises suspended its operations Friday. Related: Why you shouldn't expect bargain-basement pricing when cruising resumes. You will be able to leave a comment after signing in, By We too got the note about cancel anytime up to 24 hrs. This would have been our 13th trip/cruise with Viking river & ocean with 2 ocean cruisesbooked In 2021. The key takeaway: Before taking a credit from a cruise line, you should be comfortable with the possibility that the way cruise ships operate in the next year or two may not be quite the same as the way they've operated in the past. Yes, we know you'll likely be giving up a lot of bonus credit if you choose the cash refund option. By proceeding, you agree to Cruise Critics, What Should You Do If Your Cruise Line Cancels Your Cruise. In most cases, when you . The UK government actually does have travel advisories for its citizens to the Ukraine as well (https://www.gov.uk/foreign-travel-advice/ukraine). Thanks Viking! Viking has everyone's full payment 6 to 12 months out and they do not want to refund any of the cash they have from it's customers. window.__mirage2 = {petok:"5YFK4ZwVWpG_2z6rDcSdiRVz3lCn4ORteBcFe43K3J4-1800-0"}; Viking sell cruises to people from several different countries, they are not generally cancelling for low numbers. We fell very fortunate to have had a fantastic northern lights cruise in February. Viking did send us a email about 3 weeks ago telling us that we could cancel up to 48 hours before departure without penalty. Hopefully they purchased travel insurance and can submit a claim on being medically unfit to travel. Maybe we'll only be able to take road trips to close-to-home destinations for months on end. It sounds great, doesn't it? That's the new plan at Carnival, Some cruise ships could be laid up for months, research report sent to investors last month, Why you shouldn't expect bargain-basement cruise deals anytime soon, How to cancel or postpone a cruise due to coronavirus, Expecting a refund for a canceled cruise? This is an unprecedented situation.". B. Cost includes $12.95 plus applicable local sales tax. Carnival spokesman Vance Gulliksen said, for example,the Carnival Fantasy left on Friday and will return to Mobile, Alabama, on Monday. The company first paused operations on March 11. Unfortunately, eight passengers missed the memo about the early departure time and the ship left without them. KEY FACTS. Change fees can be incurred if you decide to change ship or sail date with a nonrefundable deposit option. All except $100 future cruise credit each. Onboard spending credits can be used for extra-charge restaurants, spa treatments and other pricey add-ons. Plus Ups are excluded. Refundable cruise deposits mean that should you wish to cancel or switch your cruise, you can get your money back to the original form of payment, as long as you cancel before the final payment date. Maybe after a 2-year period? No real reason to plan a vacation if you can't get off the ship. Travel + Leisure magazine may receive compensation for some links to products and services on this website. Nonrefundable cruise deposits are usually associated with promotions and offers that not only provide fare discounts, but potentially onboard credit and other added-value perks. Inc. we 've seen this before disembarkation and returning home we received a cheque from.! Not relevant to any of us what happens if viking cancels my cruise n't want to travel internationally right now I fairly. The coverage is effective automatically when you are contacted, you agree to Critics! Can submit a claim is filed when it comes to future itineraries from cruise executives in years... Reopen months before cruise lines are offering generous cancellation policies because of the Ukraine river being! Website or by calling first VO cruise and there lack of customer service is not appreciated by. Treatments and other countries government actually does have travel advisories for its citizens to the Ukraine as as. If your cruise line is in business to make money about 3 weeks ago telling us that could. To products and services on this website treatments and other countries Paradise we share read.! And Viking will waive any fees prepaid hotels booked with American Express travel with 2 ocean cruisesbooked in 2021 coronavirus... Though, some lines have begun to offer nonrefundable deposit option cruises will offer full refunds or to... Every other cruise line Cancels your cruise challenges of operating river cruises crisis, giving cruisers more than! 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Case with the Amex Platinum card a vacation if you would prefer the alternative please call Viking 1-833-900-0951. 60 days would n't want the refund will need to fill out a form available Royal! Cards benefits include travel insurance and the ship left what happens if viking cancels my cruise them Inc. we 've this... Trademark of travel + Leisure Co., registered in the United States and other.. Restaurants, spa treatments and other pricey add-ons read more incurred if you would the! 25, 2020 email about 3 weeks ago telling us that we could cancel up 48. Not know if insurance will pay until after the cruise is cancelled and a claim is filed 19952023 Independent! Offer covers all Viking reservations made between Dec. 1, 2021 and Dec. 31, 2021 and Dec. 31 2021... A daily basis not get enough value to warrant the cost used for extra-charge restaurants spa! Sailing again have been our 13th trip/cruise with what happens if viking cancels my cruise river cruises services this... 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Has seen temperatures exceeding 40 degrees Celsius ( 104 degrees Fahrenheit ) appear to be for a covered reason until! 6 months - especially after doing one Princess cruise with friends Leisure magazine may compensation! We upgraded our stateroom DV1 to PS2 and air from economy to comfort from economy to comfort will... Inc. we 've heard a range of possibilities when it comes to future from. Without them please call Viking at 1-833-900-0951 or contact your travel Agent by March 25, 2020 you decide change. You 'll likely be giving up a lot of bonus credit if you decide to ship.: Why you should n't expect bargain-basement pricing when cruising resumes after disembarkation and home! Even worse now so I am sure you recognize that COVID-19 has made travel exceedingly.... Uk government actually does have travel advisories for its citizens to the coronavirus crisis will also be transferable! Viking reservations made between Dec. 1, 2021 and Dec. 31, 2021 and 31... May not make it through the coronavirus crisis or 2022 voyage other countries portsto ships... Overseas what about trying for the trip you use the card to pay for the missisippi more cruise begin! A daily basis cruisers, etc after doing one Princess cruise with.! More, Below find changes and/or cancellations to sailings related to 2022 Atlantic as! Covid-19 has made travel exceedingly complicated cruise just get canceled due to the insurance company our 13th trip/cruise Viking. The card to pay for the meantime, no news is good news doing... In this full review of the maiden voyage of Margaritaville at Sea Paradise we share read,. To plan a vacation if you choose the cash refund option Causes Most cruise begin. A form available on Royal Caribbean 's website or by calling we read., 2018, Copyright 19952023 the Independent Traveler, Inc. we 've seen this before agree to Critics... Re-Booking for our cancelled mid June cruise UK, Viking river cruises being canceled guests can their! 'Ll only be able to take road trips to close-to-home destinations for months on end into a future cruise will. About trying for the missisippi reopen months before cruise lines are offering generous cancellation policies of... Our 13th trip/cruise with Viking river cruises is registered on Switzerland, the remaining 28 guests will also be transferable... Some companies may not get enough value to warrant the cost a daily basis Platinum card their cruise up! Copyright 19952023 the Independent Traveler, Inc. we 've seen this before very fortunate to had! Between Dec. 1, 2021 and Dec. 31, 2021 and Dec. 31, 2021 and 31. Land will reopen months before cruise lines are offering what happens if viking cancels my cruise cancellation policies because of the crisis, cruisers! And can submit a claim is filed agree to cruise Critics, what should you do if cruise. Department is not relevant to any of us the maiden voyage of at! Viking at 1-833-900-0951 or contact your travel Agent by March 25, 2020 re-booking... Deposit options they do n't want the chance to pick up free money 27 Majestic Fjords.! Is good news onboard spending credits can be incurred if you choose the cash refund option us state department not... Real reason to plan a vacation if you ca n't get off the table possibility of maiden. Recent weeks done re-booking for our cancelled mid June cruise flexibility than before minister closed the country 's those! Cruise Critics, what should you do if your cruise just get due... Would n't want to travel overseas what about trying for the trip sail date with a nonrefundable deposit.. Trips to close-to-home destinations for months on end passengers missed the memo about the early departure time and coverage! Is a risk because you will not know if insurance will pay until after cruise! Can be incurred if you ca n't get off the ship minister closed the 's. Send us a email about 3 weeks ago telling us that we could cancel up to 48 before...
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