All that you need to do here is to remove the extra units temporarily and then check up on the device one more time. Wouldn't it be great to save time, energy, and money every time you use your kitchen? Tips to Troubleshoot Gosund Smart Plug Wi-Fi Connection Issues, 1. Heres how to add your Gosund Smart Plug to Alexa: So thats all about connecting Gosund Smart Plug to Alexa. (Explained), 10 Best Google Home Compatible Devices List Review 2022, Is It Possible To Play SoundCloud On Google Home? Most Alexa fixes are simple, but you must first figure out what is wrong with the device. Connect your mobile phone to the SmartLife-XXXX hotspot by selecting Go to Connect. With the dawn of spring comes sunshine, the return of birds chirping in the warm breeze, and new growth everywhere. Connecting your Gosund Smart Plug to the 5GHz Wi-Fi band will surely fail as it doesnt work with the 5GHz Wi-Fi network band. Plug the Alexa back in, let it power back on for a minute, and check to see if it works again. As someone else mentioned, my must sit in the same database. Simply select your wi-fi network, enter your password, and see if your Alexa responds to it. Through this analysis, we've determined the best Smart Plug you should buy. Tuya is working so use that option to confirm your device. Out of the blue, when I'd ask Alexa to turn the lights on or off she'd say "Ok sure" but then nothing would happen. Note: Set up Gosund before setting up Alexa/Google Home. If you cant access the Gosund smart plug through the application, then the issue can be linked with a VPN application. Update the firmware or uninstall and reinstall the Alexa app on your mobile device to fix your device. As you can see, it works via the Smart Life App. There you have it. Press question mark to learn the rest of the keyboard shortcuts. We were unable to link Gosund at this time. To make sure everything works, you can head to the home screen in the Gosund app by tapping Home on the bottom left of the screen. For this reason, try to temporarily remove the VPN from the app, and then try using the Gosund smart plug commands again. Remove the device from Alexa app Open Smart life and select the device having issues Delete device from Smartlife app including network Ensure you're on 2.4ghz network Hold down button on plug to reset and add to smartlife Open Alexa and search for new device. Unsafe due to the possibility of Wi-Fi hack. That is, you cant control the smart plug from miles away without Wi-Fi, so a Wi-Fi connection is indispensable. It should automatically reconnect to your WiFi. The Gosund app can help. Bad data can stay within an app sometimes even if you update it, and that can hinder its performance. Unplug your Alexa device for up to one minute to power cycle it and give it a soft reset. Thanks! . Now you can set up your Smart Plug again. If you are having trouble connecting your Gosund smart plug to the network in your home, the WiFi may be down. Refer to your user manual for detailed instructions. You need to get a fresh piece from the dealer, and there is no quick method around it. The compact design of the smart outlet saves space and prevents any area from getting too cluttered. So, if youve not checked on the power connections and the voltage supply is not that stable, you need to get it fixed accordingly. Re-adding the devices didn't work. (Heres What You Can Do), What Thermostats Work Well With Alexa? Setting up most Alexa-compatible and Amazon-branded smart devices is a simple process. Online Tech Tips is part of the AK Internet Consulting publishing family. The free app Gosund is compatible with mobile devices IOS 8.0 above, Android 4.4 above. When setting up your smart plug, it will automatically go into the default EZ pairing mode once you have specified the device you want to add and confirmed your Wi-Fi network and password. The exact process of resetting the router differs from model to model, but you might be able to reset the router just by unplugging it and plugging it back in. Unfortunately, glitches happen. If your Gosund smart plug isnt connecting to your Wi-Fi network, there are a few actions to take. One of the biggest concerns with a smart plug is how tough it will be to set up once you have it. Still, sometimes things go wrong, and you'll need to jump back into the app and troubleshoot. 3. If connected to a 2.4GHz network, skip this step to the next one. Set up your account password. Alexa displays device as unresponsive while ST shows the device is active Devices & Integrations Connected Things samsungsmartthings, troubleshoot, echo, hubv2, troubleshooting OL1 (Oli) November 18, 2017, 4:18am #1 I have been using ST and Alexa now for a couple months. After that, you can go through the setup process again, and if the smart plug is not defective, it should respond to the commands from the voice assistant. Next, wait for Alexa to connect to Smart Life. Try this: Remove the device from Alexa app Open Smart life and select the device having issues Delete device from Smartlife app including network Ensure you're on 2.4ghz network Hold down button on plug to reset and add to smartlife Open Alexa and search for new device See if that works. Im sorry, just go to your Alexa app, add device, choose the switch or smart plugs and then choose tuya as the brand, then cofirm your device with your phone number and password. Turned on the Tuya skill and boom, works like new. I dont know what to do!! Gosund Mini Smart Plug Functions 1 11 3 Work with Alexa, Google Assistant Step 1: Set your Echo Speaker by Alexa APP/Google Home APP. Image courtesy Gosund. For that reason, a mini smart plug is a better choice if you are limited on outlets. Fail to do so, and you'll need to start the reset process again. Second, plug in a lamp or other small appliance to see if it gets power. Set up your plug in the Google Home app, then tap the plug and tap Settings. Install the Amazon Alexa App on your phone and sign up. If your home doesnt control power flow to outlets in this way, make sure the outlet itself is functional by plugging in something like a lamp. Next, decide how many receptacles you need from a single wall outlet. So check if the device LED indicator is blinking. That way, your devices will remain in perfect shape, and you will not harm yourself as you try to fix the situation with the power connections not working. Some apps will also let you group plugs, making it easy to turn off every lamp in the house at bedtime, for instance. After you use your smart plugs for a few days, the app provides valuable information about how much energy is used by your appliances and electronics. My color Gosund hasn't been working for 2 weeks. If youre not too sure about the hardware and the plug seems to be in poor shape, then youre not left with options here. The button to turn ON and OFF the devices only lights up when the smart plug is ON. Change your wi-fi password if your existing password wont work or you forgot it. *Alexa,turn off my plug, English (AU), English (CA), English (GB), English (IN), English (US), French (CA), French (FR), German (DE), Italian (IT), Japanese (JP), Portuguese (BR), Spanish (ES), Spanish (MX), Spanish (US), Alexa, set Living Room Lamp to 50 percent, 1996-2023, Amazon.com, Inc. or its affiliates. As you can see, your Gosund Smart Plug may not connect to Wi-Fi/App for several reasons. Upgrade your home and devices with the Beantech Smart Plug. Open the Smart Life App on your phone and tap on. 4.IMPORTANT: You can rename the devices with Gosund App.So if you rename a smart bulb "livingroom Light",then Echo will get that same name after discovered the devices in Step 9; Follow along as we explore the most common causes and solutions to an unresponsive Alexa device. Luckily, you can change the wake word to one of several options such as computer, Echo, and Amazon. These reports will monitor energy usage in each plug to identify items that may be beefing up your utility bills each month. A screen will pop up indicating the device is being added. However, if it fails to work after trying all the tips above, reset your Smart Plug, router and update the app. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. The light should flash, confirming that you've restored it to default settings. Here's a step by step guide: Wouldn't it be great to save time, energy, and money every time you use your kitchen? I didnt even have to download the Tuya app. Choose a wake word that you can easily remember and repeat to activate your Alexa so that it responds. Allows you to manage your electrical appliances at the comfort of your phone by use of the free downloadable app with the availability of a network. More so, press and hold the Power button for about 5 seconds until the LED indicator blinks. To reset a GE Link LED, you'll need to cycle the bulb off and then on five times, pausing for 3 seconds each time you flick the switch. 1.Download our "Gosund" app in google Play or iOS App Store; First, make sure you keep your phone within 30 feet of your smart plug during setup. An Alexa may not connect to your wi-fi network if you have a pending update in some cases, and you can fix that if you install it. The device will be ready to respond when you say your wake word even when it is in standby or sleep mode. Whether you have an Alexa, Google Assistant or some other speaker, though, its important to note there are plenty of smart plugs that work with all of them. How Do I Change the Wi-Fi On My Gosund Smart Plug? Before you start troubleshooting the Gosund smart plug, make sure that the wall outlet is working. The exact process of resetting the router differs from model to model, but you might be able to reset the router just by unplugging it and plugging it back in. A smart plug can become unresponsive if it fails to connect with the plugged-in device, internet connection, control app, and power outlet. If the outlet has no power, that may mean a fuse has been tripped or theres a short in the wiring to the outlet itself. Ensure your Wi-Fi password is correct, else the connection will fail. On the screen, press the circle labeled Socket is off to turn on the socket. You can change the Wi-Fi on your Gosund smart plug by performing a factory reset on the plug and then setting it up again and connecting to the new Wi-Fi. Gosund app still turns my gosund plugs on/off but Alexa isnt even able to enable the gosund skill. Compare Hubitat Vs SmartThings Which Ones Better? So, to avoid this situation with the smart plug, make sure to test out all of the methods mentioned above. Select Device type, choose Plug and tap Next. Did you enjoy this tip? Verify the Network Your Gosund smart plug and mobile device need to be connected to the same WiFi network. Several users were able to fix the responsiveness issue by restarting the router. To connect your smart plug to Alexa, you must set it up in the Gosund app first. The voice control in the Gosund app lets you control your appliances through Alexa and Google Home Assistant. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. Restore Alexa to its default factory settings if it is unresponsive. Join 25,000+ others who get daily tips, tricks and shortcuts delivered straight to their inbox. DWYM is your trusted product review source. Look for a plug that will automatically sync up to your homes Wi-Fi so that you dont have to spend hours troubleshooting. There are no reliable DIY solutions that can help you with a damaged unit. Unplug the smart plug and restart your internet. There are several complaints on online forums regarding Gosund smart plug being unresponsive. If your Gosund Smart Plug won't connect to Wi-Fi, here are some reasons this might be happening: The plug hasn't received power or is not in pairing mode. One benefit you wont find with many smart plugs is energy reporting. Hold the power button on the side of the smart plug for 10 seconds. How to Connect Sony Headphones, Earbuds or Speakers to Bluetooth, How to Set up Your Xbox Series X or S Console, How to Connect Your Android Device to Wi-Fi. You cant expect the unit to perform when there is no power going into the unit. Resetting the Gosund smart plug is not a good idea in most cases, as you will lose all of the configurations, and setting up everything from scratch can be pretty annoying. Then use the Amazon Smart Plug again. If your issue is genuine and you didnt damage the unit yourself, fixing it will not be that hard, and you will be able to get ahead of the issue in no time. That will automatically sync up to one minute to power cycle it and give it a reset! 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