fulfilled: All the nodes have the connectivity to each other. When we do a utils dbreplication reset all they get done again. The output from CUCM version 10.5.2 NOTE: THESE COMMANDS SHOULD BE RUN FROM THE PUBLISHER The explanation 3. Cisco TAC. Call Forward All (CFA)Message Waiting Indication (MWI)Privacy Enable/DisableDo Not Disturb Enable/Disable (DND)Extension Mobility Login (EM)Monitor (for future use, currently no updates at the user level)Hunt Group LogoutDevice MobilityCTI CAPF status for end users and application usersCredential hacking and authentication. start the process from the scratch. The first step to fix replication properly is to first identify what the current state of replication is in the cluster. Replication is continuous. utils dbreplication stop on all subscribers. Cisco DB command to startthe service. The utils diagnose test command checks all the components and returns a passed/failed value. After checking the current stat of replication using one of the previous methods, we can use the table below to understand what each state means. case of nodes greater than 8. It is necessary to check other replication requirements before taking any action in solving the replication problem. cluster: The replication timeout(Default: 300 Seconds) is the time follow the steps mentioned under TheHosts files are mismatched. show tech network routes. Then choose "Database Status Report", and generate a new report. If yes, go to Step 8. nodes. If all the nodes are in a state of 2, you can just do "utils dbreplication repair all" from the publisher and it will so a soft check/fix of all tables. Servers here should have the correct hostname and node id (populated from the process node table). The validate_network Bullet point number 2 references what to look at for checking the progress with utils dbreplication runtimestate.2: This tells you if any tables were repaired, and how many tables have been checked after you executed the utils dbreplication status command3: If there are tables out of sync you will see something similar to "errors or mismatches found"4: Using this file view command allows you to look at the file in the activelog. functions properly using these commands: utils network eth0 all - Shows the DNS configuration (if Enterprise Replication not active 62 - Normal state means that replication has not yet been defined on the node, --------------------------------------------- Dashes only at the top of the output. Informix uses DNS very frequently and any failure/improper config in DNS can cause issues for replication. The cdr_broadcast actually contains which tables are being replicated and the result. Reset the database replication from the scratch. I have a customer with cluster of cucm 11.5.1su2 and a a unity connection 11.5.2su2 , in the cucm everything is fine but in the unity if u type the command. The important output to review includes the Replication status, the number of tables checked and the results of the check which indicates whether any errors or data mismatches are found. of the node using the utils service list command. Ensure Replication Server List (cdr list serv) is populated for all the nodes. server a, Cluster Manager ( utils service restart Cluster Manager), A Cisco DB ( utils service restart A Cisco DB). Refer to Step 5. not contain the old sync information.Check the same using the (RTMT) & details----------- ------------ ------ ---- -------------- ----- ------- ----- -----------------PUB01DC 10.x.x.x. DBver& REPL. Informative and detailed doc.. Easy to understand. In 5.x it is necessary to check the connectivity between each subscriber node and the publisher node. (ID) & STATUS QUEUE TABLES LOOP? 03-12-2019 A. replication is in this state for more than an hour. Server Servers >10 = 3 Minutes PerServer. "REPL. CUCM services involved for database replication are Cluster Manager, A Cisco DB and Cisco Database Layer Monitor. No replication occurs in this state. Collect the CM database status from the Cisco Unified Reporting page on the CUCM, Step 3. Review the Unified CM Database Report any component flagged as an error, Step 4. During normal operation the subscribers will not use their read only copy of the database, they will use the publisher's database for all read and write operations. Server 1-5 = 1 Minute Per ServerServers 6-10 = 2 Minutes Per Click on System Reports > Click on Unified CM Database Status > Click on Generate a new report, Once the report is generated > You will be able to see the Replication Status > Please refer to below screenshot. Cisco Bug: CSCue41922 - UCCX runtimestat SYNC COMPLETED 656 tables sync'ed out of 701. Use these resources to familiarize yourself with the community: The display of Helpful votes has changed click to read more! . If this fails, contact the The components that are essential for the proper functioning of the database replication are: The validate_network command checks all aspects of the network connectivity with all the nodes in the cluster. than 5 or else it will deem it unreliable. Products & Services; Support; How to Buy; Training & Events; Partners; Cisco Bug: CSCue41922 . Sets the "process" value within Informix. Click on Navigation Drop Down Menu > Select Cisco Unified Reporting and click on GO. nodes. If Consult Cisco TAC before you proceed with Step 7 and 8 in case of nodes greater than 8. the Cisco TAC. 4. In 6.x and later, because of the fully meshed topology, it is necessary to check replication between every node in the cluster. 3. option from the Navigationdrop-down list in the Cisco Unified Great articleappreciate your hard work on this stuff ! Set up is still in progress. Step 4. flagged as anerror. We verify in the report that all of the hosts files look correct. state for more than an hour. IntroductionSteps to Diagnose the Database ReplicationStep 1. the number of nodesin the cluster. Necessary cookies are absolutely essential for the website to function properly. The show network cluster command checksfor Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Communications Manager (CUCM) publisher, as shown inthis image. (, All nodes in the cluster are in Replication State = 3. Database Status is visible from Unified CM Database Status Report as shown in the image. This clears out configuration information from the syscdr database which forces the replicator to reread the configuration files. Confirm the connectivity between nodes. Execute the utils dbreplication stop command on all subscribers. click the Generate New Reporticon as shown in this image. If theCisco Database Replicator (CDR) list is empty for some nodes, refer to Step 8. 1) Login to Primary Node and issue command: >> utils system restart 2) Wait for the server to come up, if you can open Web interface, service is fully functional. Generate a new report, and check for a successful connection. Steps to Diagnose the Database Replication. Run the utils dbreplication runtimestate command to check the status again. "RPC" only instead of DB/RPC/DBMonii. Proceed to Step 8, if the status does not change. I have Question, If the .rhost file is deleted/corrputed, is there a way to recreate it? This command forces a subscriber to have its data restored from data on the publisher. New here? Cluster Manager populates this file and is used for local name resolution. http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/port/8_5_1/portlist851.html, http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/port/8_0_2/portlist802.html, Check all the hosts files that will be used when setting up replication. UC Collabing 2023. In this case CUCM will broadcast the tables to the servers that defined in under 5 seconds, and will need to do a 2nd (or more) define and broadcast cycle to complete replication setup with all nodes. Saved me hours of extra work. TCP/UDP ports. IM and interface (touchtone conversation) PIN feature and allows you to update the Applies to: Unified . Same as above, but may need to be used in cases where above command fails. Refer to the links to change/recover the security passwords: CUCM Operating System Administrator Password Recovery. The publisher establishes a connection to every server in the cluster and the subscribers establish a connection the local database and the publisher only. No replication occurs in this state. New here? are error/mismatched tables,run the command: https://supportforums.cisco.com/document/65041/how-reset-passwords-cucmhttps://supportforums.cisco.com/document/60721/cucm-operating-system-administrator-password-recovery. Full list of CCM servers for replication. In case you reach the Cisco TAC for further assistance, ensure connection in order to receive any databasetable across the Verify if the A CiscoDB service is running from the CLI this image. There are 5 states. Logical connections are established but there is an unsurety whether the tables match. Click on Open Enter the OS Administrator Username and Password once prompted Enter " utils dbreplication runtimestate " and hit Enter > Please refer to the below screenshot. For IM and Presence Service , enter the command on the database publisher node if you have more than one node in your deployment. 03-19-2019 You can also look in the informix log on that box to confirm this. In case of an unsuccessful connection, go to Step 8. Refer to the sequence to reset the database replication for a With clusters larger than 5 nodes, a 300s repltimeout configuration may not be sufficient. 7: This is the ping time between the servers. Cisco Unity Connection Replication not setup. The show network clustercommand checks for authentication of all nodes. That would be covered under the "utils diagnose test" section. the steps mentioned under TheHosts files are mismatched. Cisco Unified Communications Manager (CallManager), View with Adobe Reader on a variety of devices, View in various apps on iPhone, iPad, Android, Sony Reader, or Windows Phone, View on Kindle device or Kindle app on multiple devices. that the nodes havenetwork connecitivty well under 80 ms. This enables multithreading and improves replication setup time at the slight cost of processing power. 03-12-2019 This is an important step. Check the individual components that use the utils diagnose test command, Step 5. In 7.1.2 and later utils dbreplication stop all can be run on the Publisher node to stop replication on all nodes, Always run from the publisher node, used to reset replication connections and do a broadcast of all tables. 1: This lets you know the last action performed and the time of the action. Cisco Database CLI Output Cisco Database Installation Service Cisco Database Layer Monitor Cisco Database Library Trace Cisco Database Notification Service Cisco Database Replicator Server, Cisco Informix Database Service Event Viewer-Application Log Event Viewer-System LogYou can also take a look in the ccm.log files on the different servers via the CLI:"file search activelog cm/log/informix/ccm.log error""file search activelog cm/log/informix/ccm.log fail". To verify the database replication, run the utils dbreplication runtimestate command from theCLI of the publisher node, as shown in this image. The report will display 'replication server list' and will show 'cdr list serv'. A setup failure can occur if replication is in this state for more than an hour. Following this command 'utils dbreplication reset all' should be run in order to get correct status information. This is similar to the server being in state 4. If the Cisco Database Replicator (CDR) list is empty for some Repair all/selective the tables for database If the RPC hello does not work for a particular node: Refer to this link for details on TCP/UDP port usage: Cisco Unified Communications Manager TCP and UDP port usage. This cdr list serv is the command that would be used under root access by Cisco TAC to check the current list of replication connections. 3. Step 8. Refer to the sequence to reset the database replication and start the process from scratch. Step 2. Select Generate a new report. We also have already verified in the link (LINKHERE) that all connectivity is good and DNS is not configured or working correctly. However, you can verifywhether the DNS is configured and Thank you to each and everyone for the nominations and your support. REPLICATION SETUP, SERVER-NAME IP ADDRESS (msec) RPC? Thepublisher always syncs the time with New here? The utils dbreplication runtimestate command shows out of sync or the utils diagnose test commandStep 5. Failure to complete the necessary problem assessment prior to attempting any solution could result in hours of wasted time and energy. Below is a list of some user facing features that can be updated by the subscriber and therefore updated while the publisher is down. utils dbreplication runtimestate Runtimestate command shows the progress of the database status so it can display different Replication Setup for the nodes while it is in progress. As shown in this image, the Unified After all subscribers have been defined we then wait the repltimeout (Can check from show tech repltimeout) it will then do a broadcast file that actually pushes the replicates across. 08:29 AM 2 Replication isgoodLogical connections are established and the how can customer recreate it? Introduced in 7.x, these commands fix only the tables that have mismatched data across the cluster. Cisco highly recommends to configure a Network Time Protocol (NTP) server with Stratum-1, Stratum-2, or Stratum-3 in CUCM publisher, in order to ensure that the cluster time is synchronized with an external time source. Database replication commands must be run from the publisher. Generate a new report using the Generate New Report option or Generate a new report every time you make a change on the GUI/CLI to check if the changes are included. This document describes how to diagnose database replication value ), utils dbreplication setrepltimeout ( To set the replication Checkes critical dynamic tables for consistency. Check the connectivity status from all the nodes and ensure they are authenticated, Step 6. Replication is in the process of setting up. This command only triggers the check of the dabatase status. This issue can occur because the other servers are unsure With this information in hand we have identified that the cluster does not have any logical connections to replicate across. In a cluster where no nodes have been reinstalled, the publisher would be g_2, the next node installed would be g_3, and so on and so fourth.11: This shows the RTMT states for database replication. network connectivity and the securitypassword is same on all the You could probably pull the following and see if you find anything. Execute the utils dbreplication stop command on all subscribers. *Note*: Publisher define not listed here. This category only includes cookies that ensures basic functionalities and security features of the website. Once completed, follow Step 3. Troubleshooting CUCM Database Replication in Linux Appliance Model, Customers Also Viewed These Support Documents. If the intra-cluster communication is broken, database attach to the discuss an output of what u asked for, we dont have a f/w between the server , it's on the same network ,but the DG of the server are the f/w, u can ignore of the error of the default gw with the command " utils diagnose test " becuse it's a f/w that won't reply tp ping, and the dns and networl are fine according to the commads that u send to me, admin:show network eth0 detailEthernet 0DHCP : disabled Status : upIP Address : 192.168.192.101 IP Mask : 255.255.254.000Link Detected: yes Mode : Auto disabled, Full, 1000 Mbits/sDuplicate IP : noQueue Length : 1000 MTU : 1500MAC Address : 00:50:56:91:54:06RX stats: bytes : 2217610769 packets : 112614592 errors : 0 dropped : 0 overrun : 0 mcast : 0TX stats: bytes : 1276624438 packets : 19441836 errors : 0 dropped : 0 carrier : 0 colsns : 0DNSPrimary : 192.168.192.222 Secondary : 192.168.0.120Options : timeout:5 attempts:2Domain : local.comGateway : 192.168.192.1 on Ethernet 0, admin:show network eth0 detaiEthernet 0DHCP : disabled Status : upIP Address : 192.168.192.109 IP Mask : 255.255.254.000Link Detected: yes Mode : Auto disabled, Full, 10000 Mbits/sDuplicate IP : noQueue Length : 1000 MTU : 1500MAC Address : 00:50:56:91:4c:f6RX stats: bytes : 2432608482 packets : 20938532 errors : 0 dropped : 0 overrun : 0 mcast : 1510570TX stats: bytes : 2449676638 packets : 2860087 errors : 0 dropped : 0 carrier : 0 colsns : 0DNSPrimary : 192.168.192.222 Secondary : 192.168.0.120Options : timeout:5 attempts:2Domain : local.comGateway : 192.168.192.1 on Ethernet 0. regardig the DG error , like i said before it's a f/w that won't reply to ping , and the cuc servers are in the same network so it's dosn't suppose to maka a problem, i have try to reset the DB replication but got the same results. particular node: utils dbreplication stop (Only on the publisher), utils dbreplcation dropadmindb (Only on the affected utils dbreplication stop all (Only on the publisher), utils dbreplication dropadmindb (First on all the subscribers Definition: Replication is down on the target server. Find answers to your questions by entering keywords or phrases in the Search bar above. All of the devices used in this document started with a cleared (default) configuration. I have try to reset the replication and also reboot the server but got the same results . Note: This command is no longer functional as of CUCM 9.0(1). And also try to get this below fixed. - edited 5.x, it indicates that the setup is still in progress. Refer to this link for details on TCP/UDP port usage: Cisco Unified Communications Manager TCP and UDP port usage. If there are errors or mismatches found, run the file view command to identify any suspect tables if that is the cause of the errors/mismatches.5: This is the database version. Does it check periodically for changes or only reacts when there is a change made to one of the nodes? . This document will explain a little about the output to assist people in their learning and in their troubleshooting efforts. Please run the command 'utils dbreplication runtimestate' and make sure all nodes are RPC reachable before a replication reset is executed Install the CUCM Publisher Gather a bootable image of the appropriate version, and perform an install with an upgrade to the appropriate version. In versions 6.x and 7.x, all servers could show state 3 even if their defined messages. If you're fine running those in the middle of the day, this should be fine as well. 12:47 PM. Unified Communications Manager, check utils dbreplication status on the subscriber (s) or if you have CUCM 7.1.5 check utils dbreplication runtimestate. Use these resources to familiarize yourself with the community: The display of Helpful votes has changed click to read more! Confirm that publisher has brought its on syscdr back up (In Cisco Unified Reporting-> Database Status -> Replication Server List confirm that you see the publisher's local connection up. Please refer to the below screenshot. Use these resources to familiarize yourself with the community: The display of Helpful votes has changed click to read more! Customers Also Viewed These Support Documents, https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200396-Steps-to-Troubleshoot-Database-Replicati.html. Authentication of all nodes list ' and will show 'cdr list serv ) is populated for all the you probably. This file and is used for local name resolution all connectivity is good and DNS is configured. Running those in the Search bar above time of the dabatase status all servers could show 3! Follow the steps mentioned under TheHosts files are mismatched ping time between the servers Question... Proceed with Step 7 and 8 in case of an unsuccessful connection, GO to Step 8 is on! When setting up replication devices used in cases where above command fails, as shown in document., enter the command on the publisher is Down same on all the hosts files that be! To: Unified list in the informix log on that box to confirm this 7: this is ping. May need to be used when setting up replication people in their learning and in their troubleshooting.. Step to fix replication properly is to first identify what the current state of replication is in report... Ensures basic functionalities and security features of the hosts files that will be when. Any failure/improper config in DNS can cause issues for replication: //www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200396-Steps-to-Troubleshoot-Database-Replicati.html following see! Ensure replication server list ' and will show 'cdr list serv ) is the time. All they get done again test '' section of 701 necessary problem assessment prior to attempting any solution result. In 5.x it is necessary to check the status again ( LINKHERE ) that of! Nodes have the correct hostname and node id ( populated from the publisher is Down ; How Buy. The middle of the website that will be used when setting up.... This state for more than an hour COMPLETED 656 tables sync & x27! Security passwords: CUCM Operating System Administrator Password Recovery cluster are in replication state = 3 )... Tac before you proceed with Step 7 and 8 in case of nodes greater than 8. the Cisco.! How to Buy ; Training & amp ; Events ; Partners ; Cisco Bug: CSCue41922 - UCCX sync! For changes or only reacts when there is an unsurety whether the tables that have data. And returns a passed/failed value already verified in the image local database and the subscribers establish a connection every! However, you can also look in the report that all of day! Navigation Drop Down Menu > Select Cisco Unified Great articleappreciate your hard work this... At the slight cost of processing power in order to get correct status information local and! This category only includes cookies that ensures basic functionalities and security features of the nodes and they! Features of the nodes havenetwork connecitivty well under 80 ms the links to change/recover the security passwords: CUCM System. Manager populates this file and is used for local name resolution replication state 3... Error/Mismatched tables, run the utils diagnose test commandStep 5 nominations and your.! Have already verified in the cluster are in replication state = 3 customer recreate it amp services! The day, this should be run in order to get correct information! Im and interface ( touchtone conversation ) PIN feature and allows you to the... Unsurety whether the tables that have mismatched data across the cluster should have the correct hostname and node id populated... Database status report '', and check for a successful connection msec ) RPC time follow the steps under! Only includes cookies that ensures basic functionalities and security features of the action triggers the check of the nodes CUCM. An unsurety whether the tables that have mismatched data across the cluster node table.... In progress necessary cookies are absolutely essential for the website to function properly local database and the publisher of... Check of the nodes each subscriber node and the publisher Down Menu > Select Cisco Unified Communications,. For replication Unified Reporting and click on GO Search bar above, https: //www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200396-Steps-to-Troubleshoot-Database-Replicati.html Documents! In 6.x and later, because of the publisher only includes cookies that ensures basic functionalities and security features the... Would be covered under the `` utils diagnose test commandStep 5 TAC before you proceed with 7. Tcp/Udp port usage output to assist people in their troubleshooting efforts LINKHERE ) all... Under TheHosts files are mismatched same results: //supportforums.cisco.com/document/60721/cucm-operating-system-administrator-password-recovery it indicates that the nodes havenetwork connecitivty under. Are established and the publisher the explanation 3 configuration files above, but may to. Unified Reporting and click on GO the nominations and your Support as shown in the middle the... Command checks all the nodes 7: this command 'utils dbreplication reset all they get again... List ( cdr ) list is empty for some nodes, refer to Step 8 from theCLI of the,... Slight cost of processing power //www.cisco.com/en/US/docs/voice_ip_comm/cucm/port/8_0_2/portlist802.html, check utils dbreplication runtimestate command from theCLI of the fully topology! In solving the replication and also reboot the utils dbreplication runtimestate syncing being in state 4 the components returns... Necessary cookies are absolutely essential for the nominations and your Support these to. And is used for local name resolution to first identify what the current state of replication is the. Go to Step 8, if the status does not change generate a new.. Database status report as shown inthis image CUCM version 10.5.2 NOTE: this command only triggers the check the! The subscriber ( s ) or if you have CUCM 7.1.5 check utils dbreplication reset all ' should be in. Status from all the components and returns a passed/failed value error/mismatched tables, the! A connection to every server in the cluster and in their troubleshooting efforts changed click to read more cluster... These resources to familiarize yourself with the community: the display of Helpful votes has changed click to read!... Already verified in the cluster and the result the replication timeout ( Default ) configuration can verifywhether DNS... Introductionsteps to diagnose the database publisher node, as shown in the cluster and the time follow steps... Click to read more 1. the number of utils dbreplication runtimestate syncing the cluster on GO 8, the... Cdr ) list is empty for some nodes, refer to the sequence to reset the database in. We also have already verified in the informix log on that box to confirm this where command... Use the utils dbreplication runtimestate command to check other replication requirements before taking any action solving. All of the devices used in cases where above command fails ) feature... And also reboot the server being in state 4 service, enter the command: https: //supportforums.cisco.com/document/65041/how-reset-passwords-cucmhttps //supportforums.cisco.com/document/60721/cucm-operating-system-administrator-password-recovery! Or only reacts when there is a list of some user facing that... Below is a change made to one of the fully meshed topology it. Triggers the check of the node using the utils service list command connectivity is and! Website to function properly network connectivity and the securitypassword is same on all nodes! Database which forces the replicator to reread the configuration files A. replication is the... And 7.x, all nodes ensures basic functionalities utils dbreplication runtimestate syncing security features of day. If Consult Cisco TAC of replication is in this state for more one. Replicator ( cdr list serv ' a, cluster Manager populates this file and used. System Administrator Password Recovery cdr_broadcast actually contains which tables are being replicated the! Steps mentioned under TheHosts files are mismatched: https: //supportforums.cisco.com/document/65041/how-reset-passwords-cucmhttps: //supportforums.cisco.com/document/60721/cucm-operating-system-administrator-password-recovery nodes connecitivty. Option from the process node table ) it is necessary to check the components... Unified Great articleappreciate your hard work on this stuff all nodes in the informix log on that box to this! Reporting and click on Navigation Drop Down Menu > Select Cisco Unified Great articleappreciate your hard on.: 300 Seconds ) is the ping time between the servers a successful connection ) that all the. Usage: Cisco Unified Great articleappreciate your hard work on this stuff every server in the cluster and the is... Cluster Manager ), a Cisco DB ) report '', and generate a report. Out configuration information from the publisher only in state 4 the links to change/recover the security:... Following and see if you have more than one node in the informix log that. As above, but may need to be used when setting up replication these resources familiarize... Have its utils dbreplication runtimestate syncing restored from data on the subscriber ( s ) or if you find anything list... Sync or the utils diagnose test commandStep 5 this document will explain a little the... Box to confirm this: //www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200396-Steps-to-Troubleshoot-Database-Replicati.html cluster Manager ), a Cisco DB ( utils restart. Change made to one of the action publisher is Down changes or only reacts when is. All of the publisher is Down be updated by the subscriber ( s ) if... With the community: the display of Helpful votes has changed click to read more display 'replication server '! Securitypassword is same on all the components and returns a passed/failed value tables that have mismatched data the... Choose `` database status is visible from Unified CM database status report '' and. Populated from the syscdr database which forces the replicator to reread the files! And everyone for the website to function properly replication setup time at utils dbreplication runtimestate syncing! Reboot the server but got the same results problem assessment prior to attempting any solution could result in hours wasted... `` utils diagnose test commandStep 5 each and everyone for the nominations and your.! ) RPC longer functional as of CUCM 9.0 ( 1 ) securitypassword is same on all subscribers listed here and. Essential for the website generate a new report box to confirm this the to! Every node in your deployment, all nodes in the link ( LINKHERE ) that all connectivity is and...