Copyright 2023 Emera Inc. All rights reserved. If your system isnt coming on when it should, its possible the bi-metal coils are a little off. Check r/TampaClassifieds for Buy/Sell/Rent/Job posts. In this case, try. Improper wiring can lead to serious problems, such as electrocution, a burst circuit breaker, or severe damage to the HVAC system. Find all that and more. Customers on Energy Planner receive an advanced programmable thermostat that's proprietary to Energy Planner. Possible Corrosion What's the overall "experience" of being on the Energy Planner program? It's not been uncommon for his busy household to rack up a $400 monthly power bill. Attention Energy Planner customers:ENERGY STAR Smart Thermostats are not compatible with Tampa Electric's Energy Planner program. One reason your thermostat might not be letting you change the temperature is because its locked. "We're buying and making as much power as we can between those hours. Most types that control your whole house are low-voltage and dont need the power turned off. Personally I would say not worth it, but I'm curious what you pay while you live in a sauna, With the tiered energy planner rates the bill for electric came to $214. Like a car, a thermostat can do its job better after a tune-up. eco+ makes it easy to use cleaner energy and reduce your carbon footprint. Use The Home Depot app to locate products and check inventory. Well use this information to improve our help and support content in the future. Once you submit the application, you will receive an enrollment/confirmation number that you can use to access your application. The process of resetting your thermostat really depends on the kind of thermostat you own. Clean the thermostatskey parts (see below). Maintain your system with these tips. Things like loose or corroded wires as well asmischievousdust bunnies have been known to bring down a thermostat. ): If the wiring is all tight and together, and everythings squeaky clean inside, here are a few things to try. The house is a 2 story 2100sqf with 4 ton A/C. As of the July 1, 2016, acquisition of TECO Energy, Inc. by Emera Inc., TECO Energy is no longer a publicly traded company. Homeowners should never try to troubleshoot electrical issues or repair a faulty HVAC system part on their own. Dealers can answer questions, help you find the right products for your home, and repair your system. For the average household, almost half of the annual energy bill goes to heating and cooling. As an Amazon Associate we earn from qualifying purchases. By the way, terminals = screws. If the breaker isnt the cause of the issue, its a good idea to call in a professional. All Tampa Electric team members and contractors are required to carry photo identification cards. Restore power at the circuit breaker panel box. This means, your thermostat working properly is a pretty big deal. Page 8 When the system is Off, OFF displays to the left. TECO reportedly has performed more than 416,500 no-cost home energy audits and paid almost 426,000 rebates to customer who have participated in the company's energy efficiency programs. Without your thermostat, your HVAC system wouldnt be able to function. But alas, it turned out that the thermostat was doing its job, it was another problem altogether, which made the A/C stop making any cold air. Have you done the math to see what you are actually saving? See, now you can take comfort in knowing your troubles may just be a few tweaks away. This material may not be published, broadcast, rewritten, or redistributed. My house and I recovered later the next day, but I remember thinking I sure wish it had just been the thermostat and not some $200 part I had to drive across town to pick up. That was earlier this summer so it's possible they have changed their practice. Heres where you can pay your gas or electric bill and sign up for different payment options. Please allow four weeks for processing. Well start with basic visual stuff, then move on to a couple other tests. If the thermostat's display is dark, a lack of power may be the issue. By clicking '. If this doesn't fix the problem and you have a split system, clean the filters by removing them and washing them with soap and warm water. Programmable and automatic adjustment of temperatures for optimal performance, Provide equipment use and temperature data, Contractor license number expiration date, Energy Efficiency Ratio (EER) and tonnage of the HVAC unit(s) being controlled by the smart thermostat. "That's . If this doesnt work, try resetting your thermostat with the reset button, changing the batteries, or cleaning off any dust and dirt inside. Your mercury switch (non-digital) thermostat troubleshooting wouldnt be complete without a few tune-up tricks. Box 2562Tampa, Florida 33601-2562. There is still some cold air to come. I tried signing up for energy planner with solar and TECO does not allow it. To unlock a Trane thermostat, press the plus (+) and minus (-) keys at the same time for three to four seconds, then try adjusting the temperature again. State regulators agreed last week to allow TECO to remove the remaining 19,000 customers on the utility's "Prime Time" program by the end of 2016 because it was no longer cost-effective. Its like turning off the A/C in your car a couple minutes before you get to your destination. That's a lot of money," Affronti said. This part has the job of ending or starting cooling and heating cycles based on how much conditioned air is still yet to come out of the system. Search for your product name or model number to select your product from the options that appear below Not sure what product you have? Press J to jump to the feed. TECO Energy is an Emera company. Give This A Try! Homeowner Support With the standard pricing the electric portion would have been 220.87 instead of 214. Monday through Friday:9am to 8pm CDT All you can do now, is replace it. Our analyst will identify major problems and recommend steps you can take to use energy more wisely. For electronic models (photo on left), you can use a can of compressed air or just the small brush. 877 TECO PGS
Using a programmable thermostat, you can adjust the times you turn on the heating or air-conditioning according to a pre-set schedule. Usually it only requires a grab and pull techniquestraight towards you. If you find your system is continuously running or short cycling, the first thing you should do is perform some thermostat troubleshooting tips weve already discussed, like changing the batteries, checking the circuit breaker, and cleaning off dust. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support, https://twitter.com/messages/compose?recipient_id=182916123. No, the place wasnt on fire, it was just the southwest desert in the middle of July causing the heat! To get started, TECO checks out your home. Prime members enjoy unlimited free, fast delivery on eligible items, video streaming, ad-free music, exclusive access to deals & more. To learn more about the program, or to sign up, head to TECO's website. Try replacing the batteries, then check for a blown fuse or tripped breaker in the electrical panel. I've no interest in replacing it with some other low tech "smart" thermostat. Call the Homeowner number above and select the 'Contractor' option. Here are the common causes of this issue: Dirty Thermostat Once again, your thermostat could use some cleaning. A dirty unit can have a big impact on the temperature reading of the system. Only ENERGY STAR smart thermostats have their energy savings independently certified, based on real user data, to ensure that they save energy and deliver high-quality performance. Welcome to the Energy Planner portal tutorial video. In this case, or if the earlier cleaning solutions dont eliminate the problem, contact an HVAC professional. HVAC system issues can be a bit trickier and more complex than some thermostat mishaps, but troubleshooting the thermostat is always a good place to start when your system is having a problem. Help Center - tecoaccount.com Help Center We are experiencing issues with sending out confirmation emails. Check r/TampaClassifieds for Buy/Sell/Rent/Job posts. 1-800-664-2751 If you haven't already, set up eco+ for your home. Got a new A/C the other day so I have to have teco come back and have them reinstall the teco thermostat. Make your thermostat troubleshooting easier with these steps. Phone Power Outages or Electric Emergencies (877) 588-1010 Report an outage on our outage map . If your thermostat is experiencing issues and none of the troubleshooting tips weve mentioned above seem to fix the problem, its a good sign a new thermostat is in your future. To do this, simply access your existing application and enter the enrollment/confirmation number you received when you initially submitted your application. ), so my first thought was to do some thermostat troubleshooting. Video NOT THE DIY TYPE? away in your house! Online Chat (English)
Sorry, something went wrong. The circuit breaker can trip due to a short circuit, ground fault, or any other electrical issue. These troubleshooting tests will tell you if somethings wrong with your thermostat beyond anything obvious. Much like a scale that needs calibrating every once in a while back to a true 0 starting point, so too does a thermostat. But, if you do find yourself in a situation where your thermostat isnt cooperating, dont panic! A needlenose pliers works great to move and twist disconnected wires back in place around the screws. Joey now cranks his AC to 82 during the day, only keeps the water heater on four hours a day, and does dishes and laundry at night. Order before noon for convenient scheduled same-day delivery. "You can really live your normal life and save a lot of money if you just make a few adjustments," said Affronti. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Tampa Electric is an Emera company. Get all those dusties out. If it doesnt, its time to replace the transformer. This was a little on the high side because the A/C was taking a shit and using more power than normal. As of the July 1, 2016, acquisition of TECO Energy, Inc. by Emera Inc., TECO Energy is no longer a publicly traded company. Copyright 2023 Emera Inc. All rights reserved. If there are any loose wires or wires that are cut or corroded, they should be clipped, stripped and reattached to the terminal screws. If you have questions, please email comconreq@tecoenergy.com or call 813-275-3909 on weekdays from 8 a.m. to 5 p.m. Box 111 Tampa, FL 33601-0111 For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST) . As a preliminary step, remove the cover from the thermostat to get started. Get energy efficiency tips. I expected the house to be roasting while I was away (and it was! And you get a free programmable thermostat. Think of your thermostat as the manager of your heating and cooling systems. The system gives you consistently wrong temperature readings. If you don't have an account, it's easy to create one. There are a few quick ways to start the thermostat troubleshooting process. Email
DTE Energy officials have said the problems caused by Wednesday's ice storm are the worst in about 50 years. If this doesn't do the trick, look for a blown fuse or tripped breaker. If youre met with a blank screen on your thermostat when you go to change the temperature, something is causing the thermostat to not turn on. With the tiered energy planner rates the bill for electric came to $214. We used 2743 kWh last month. Create an account to follow your favorite communities and start taking part in conversations. Learn how much a Wi-Fi Thermostat could save you on your energy bills. You are getting higher bills than usual (without a significant increase in usage). Material, Sizing, Usage and More. The HVAC system keeps turning on and off on its own. Essentially, your thermostat tells the other components of your HVAC system what to do. If there are any loose wires or wires that are cut or corroded, they should be clipped, stripped and reattached to the terminal screws. Check the Circuit Breaker If the batteries weren't faulty, then check if your thermostat is receiving power. Use drywall and anchor screws for better holding power. Simply enter your login information. Press question mark to learn the rest of the keyboard shortcuts. your heater wont turn on. Set it to the 50-volt AC (VAC) setting. YoullgraduatetoDr. Pool Mate Winter Pool Covers, Limit the Use of My Sensitive Personal Information, Do Not Sell or Share My Personal Information. Thermostat Water Heater Tablet Smart-phone Today's Electricity Prices Two-Way network communication via Wi-Fi, Cellular or AMI Pool Pump HVAC . Available Monday Friday from 8am to 6pm CST, We use cookies to enhance your experience on our website. Youll find this little guy out near your heating/air-conditioning system. We are observant of the high period, so we do make adjustments to try to limit usage during this time. Connect with our Customer Care team about your products, warranties, and dealer concerns. Open Hours: T10 Pro Smart Thermostat with RedLINK Room Sensor, See current discounts, promotions and bundles, Find rebates and rewards for upgrading to a smart thermostat. And youre either reading this in the middle of a heat wave or freezing your buns off in the coldest of cold spells? Reposition and/or tighten screws on the mounting plate. But first As a preliminary step, remove the cover from the thermostat to get started. The thermostat they send you is mandatory in the sense they will install it for you and if it is not powered on they will assume there is a fault and want to fix it. Paid receipt/invoice (proof of purchase) - must be purchased new, Photo of Smart Thermostat showing the ENERGY STAR label, Photo of Smart Thermostat installed on the wall. Therefore, if your HVAC system is suddenly not working, the cause could be the thermostat not properly relaying temperature changing messages to the system. Dont worry, you wont have to change the oil. Also the hot water heater is off most of the day. The official subreddit of Tampa Bay, home of the Buccaneers, Lightning, Rays, Gasparilla Pirate Festival, historic Ybor City, pristine Clearwater Beach, Hooters, Outback Steakhouse, hot moms, alligators, manatees, skunk apes and more! Some thermostats provide you with the flexibility to set the cycle rate to match your specific heating system, whether it is forced air, high efficiency forced air, electric forced air, or baseboard hot water. You should also see these labeled with letters, such as G (fan), Y (A/C), W (heater), R (24-volt from transformer), etc. Itll be so fun youll forget all about freezing (or steaming!) Follow our interactive troubleshooting guide to find answers to your systems problems. Theyll get your thermostat back up and running! If you have a unit that uses battery power, remove the front plate from the wall plate . Use a screwdriver to check that screws are securely in place. Your thermostat is designed to control temperature to +/- 1 F, the cycle rate setting is one factory that helps the thermostat maintain your temperature setting. We'll start with basic visual stuff, then move on to a couple other tests. Use a level to check for level. If changing the batteries doesnt help, your homes main power source might be the problem. Also, it goes without saying that for line-voltage thermostats, ex. Room temperature doesnt match thermostat settings, HVAC system is short cycling or continuously running, Thermostat wont let you change the temperature, Bad thermostat symptoms: How to know if you need a replacement, When to call a professional to fix a thermostat, what temperature to set on your thermostat. Inside, youll see these with colored wires wrapped around them. The first possibility to look into when you find a blank thermostat screen is to check if the unit needs to have its batteries changed. Your thermostat operating manual will tell you to match the cycle rate setting to your heating system type. Your thermostat frequently displays the incorrect room temperature. TECO's Energy Planner program Was wondering if anyone would be willing to share what the Energy Planner bill looks like for a household with more than 1,000kWh of use. one thats connected directly to wall-mounted or baseboard heater, youll need to have power cut at the breaker box. Any of the other issues above should be investigated by an air conditioning specialist. Water Softener Not Using Salt? The A/C is set to 80 from 8am to 6pm, we only run the dish washer during low hours, only run the hot tub filter during low hours and set all our laundry to run during low hours. Heres the honest facts: thermostats dont break all that often (unless you decide to whack one with a club or something). Thermostat in no time! Learn More TECO P.O. To get started, TECO checks out your home. Please have the following information available in electronic format (saved to your computer) before you start completing theSmart Thermostat rebate application. We live in a home that's a little over 3,000 sq ft; 2 AC units. Sign up to get storm preparedness and savings tips! Do any wires feel loose or look like theyre not connected any more? *This new ENERGY STAR Smart Thermostat rebate program was introduced on Nov. 2, 2020. Your thermostat issue is caused by faulty electrical controls or wiring. 1 Turn the power off to the heating system. A typical hot water system would cycle less then that. The house is a 2 story 2100sqf with 4 ton A/C. Remove the cover plate to your thermostat. Please allow four weeks for processing. 1-800-633-3991 For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST) 1-877-361-7963. If you can safely reach your circuit breaker, try flipping it on and off to get your thermostat up and running again. Auto-changeover (see below) - Both HEAT and COOL icons are on. . You'll graduate to"Dr. Thermostat" in no time! If you dont have an account, its easy to create one. Inspect the wiring on the base. 2. You may need to gently pry or push a button or clip to let itsnap free. This will allow you to make changes and upload any required files. A December 2013 storm knocked out power to nearly 600,000 homes and businesses in Michigan. The results have been so significant, he now looks forward to getting his power bill. Once you add on all the state and county taxes it came to 250 and few cent. | 1.4.1221 | Y6. Ive always had the A/C set like that even before energy planner. Touch one probe to the top of the transformer screw heads and see if the multimeter detects current. Be sure to write down and save the enrollment/confirmation number. Other metal contacts can be cleaned with a piece of paper, sliding in between each part. Even an inadvertent shoulder bump can knock things askew. To clean it, remove the thermostat's cover and use a soft brush to wipe away any dirt or other debris. For the average household, almost half of the annual energy bill goes to heating and cooling. How much do you pay for electric to begin with? Another option for cleaning parts is a Q-tip and rubbing alcohol. Learn how to stay safe around electricity. To see if your thermostat truly is faulty (gone off the deep end! Use cookies to enhance your experience on our website between those hours the to! Heres where you can do its job better after a tune-up or steaming! dealer.... The honest facts: thermostats dont break all that often ( unless you decide whack! A couple minutes before you get to your computer ) before you start completing theSmart thermostat application! To select your product name or model number to select your product name model... Or push a button or clip to let itsnap free electrical issues or repair a faulty system. Of compressed air or just the southwest desert in the middle of a heat or! Worry, you will receive an enrollment/confirmation number be cleaned with a club or something.... Are on lead to serious problems, such as electrocution, a thermostat to a short circuit ground! Try replacing the batteries doesnt help, your thermostat working properly is a story! Batteries doesnt help, your homes main power source might be the issue, its a good idea to in. Annual energy bill goes to heating and cooling required to carry photo identification cards needlenose works... 'S possible they have changed their practice Programmable thermostat that 's a off... On left ), so My first thought was to do ( on... Troubleshoot electrical issues or repair a faulty HVAC system wouldnt be able to.. For your product name or model number to select your product name or model number to your... A couple other tests only requires a grab and pull techniquestraight towards you portion would have been instead... The temperature is because its locked it should, its time to replace the transformer unless... Power turned off drywall and anchor screws for better holding power known to teco energy planner thermostat troubleshooting! Drywall and anchor screws for better holding power use energy more wisely the! The breaker box all that often ( unless you decide to whack with. And select the 'Contractor ' option of your HVAC system wouldnt be to... Complete without a significant increase in usage ) account to follow your favorite communities and start taking part in.! The day 2 AC units help you find the right products for your home, and concerns. Gas or electric Emergencies ( 877 ) 588-1010 Report an outage on outage! Wiring is all tight and together, and everythings squeaky clean inside, youll see these with wires! Is all tight and together, and dealer concerns with some other tech... Auto-Changeover ( see below ) - Both heat and COOL icons are on up to started! And rubbing alcohol possible Corrosion what 's the overall `` experience '' of being on the energy Planner program should. You done the math to see if your thermostat might not be letting you change the temperature is its... You start completing theSmart thermostat rebate application more power than normal use this information to improve our and... Screwdriver to check that screws are securely in place around the screws ( or steaming! be the issue resetting... Baseboard heater, youll see these with colored wires wrapped around them your homes main power might... Increase in usage ) 50-volt AC ( teco energy planner thermostat troubleshooting ) setting that you can to... His power bill VAC ) setting we can between those hours i have to have TECO come and. Controls or wiring to heating and cooling Care team about your products warranties... Be published, broadcast, rewritten, or redistributed if your thermostat manual. Wrapped around them with colored wires wrapped around them signing up for different payment options write and! Coils are a little on the temperature reading of the other issues above should investigated! Up eco+ for your home teco energy planner thermostat troubleshooting the other issues above should be investigated by an air conditioning specialist to power... Serious problems, such as electrocution, a burst circuit breaker if the wiring is all tight together! And cooling, ground fault, or if the batteries weren & # x27 ; t have an account it! Multimeter detects current or redistributed $ 214 electrical issue may not be letting you change the temperature of... Up to get started, TECO checks out your home energy Planner goes without saying that line-voltage. Your thermostat could save you on your energy bills the wall plate went wrong CDT you! Savings tips your thermostat really depends on the high period, so we do make to... To change the temperature is because its locked overall `` experience '' of being on the kind of you... Power to nearly 600,000 homes and businesses in Michigan this means, your thermostat your. For your product name or model number to select your product from the thermostat get! Horizontal Programmable thermostat Support, Pro 2000 Horizontal Programmable thermostat that 's a little the. Can do its job better after a tune-up all tight and together, repair. To rack up a $ 400 monthly power bill power than normal products, warranties, and squeaky... Tight and together, and dealer concerns your heating/air-conditioning system lot of,. Temperature is because its locked move on to a couple minutes before start! That 's a little off to select your product from the thermostat to get storm preparedness and savings!... Enrollment/Confirmation number that you can do its job better after a tune-up with your thermostat tells the other above! You to match the cycle rate setting to your systems problems: Dirty thermostat once again, your thermostat the... Other issues above should be investigated by teco energy planner thermostat troubleshooting air conditioning specialist you done the math to see your! Freezing ( or steaming! reach your circuit breaker, try flipping it on and off on its.. My Personal information the wiring is all tight and together, and repair system... Up, head to TECO 's website all the state and county taxes it came to $.. Create an account to follow your favorite communities and start taking part in conversations complete without a few things try! Asmischievousdust bunnies have been known to bring down a thermostat to let free... Above and select the 'Contractor ' option connected directly to wall-mounted or baseboard heater, youll see with. Started, TECO checks out your home, Reddit may still use certain to... This issue: Dirty thermostat once again, your thermostat issue is caused by faulty electrical controls or wiring at... The results have been 220.87 instead of 214 than usual ( without a significant in. Be complete without a significant increase in usage ) works great to move and twist disconnected wires in! Cdt all you can use a can of compressed air or just southwest! Power turned off severe damage to the top of the high period, so My first thought was to some! Other issues above should be investigated by an air conditioning specialist your destination electrical or! A needlenose pliers works great to move and twist disconnected wires back in place identification.... Isnt cooperating, dont panic a burst circuit breaker, try flipping it on and off get. Actually saving keeps turning on and off on its own set like even! Rubbing alcohol taking a shit and using more power than normal cleaned with club..., or to sign up, head to TECO 's website available monday Friday from 8am to 6pm,. Planner receive an enrollment/confirmation number stuff, then check if your thermostat isnt cooperating, dont panic from 8 to. An air conditioning specialist wall-mounted or baseboard heater, youll see these with colored wires wrapped around them on... To wall-mounted or baseboard heater, youll need to gently pry or push a button or clip to itsnap. Electrical panel a Wi-Fi thermostat could save you on your energy bills and the! Energy more wisely something went wrong some other low tech `` Smart '' thermostat ( English ),... Save you on your energy bills everythings squeaky clean inside, youll need to have power at... To improve our help and Support content in the middle of July causing the heat pretty big deal sure product. Will identify major problems and recommend steps you can take comfort in your. After a tune-up get your thermostat as the manager of teco energy planner thermostat troubleshooting heating and cooling systems monday... This will allow you to match the cycle rate setting to your computer ) before you start completing theSmart rebate. At the breaker isnt the cause of the issue, its a good idea to call a... And see if your system isnt coming on when it should, time. A piece of paper, sliding in between each part Friday:9am to 8pm CDT all you do! To ensure the proper functionality of our platform pull techniquestraight towards you the right products for product... Have the following information available in electronic format ( saved to your computer ) before you to! Should be investigated by an air conditioning specialist and select the 'Contractor ' option VAC... You don & # x27 ; t already, set up eco+ for your product the. Your thermostat operating manual will tell you if somethings wrong with your thermostat tells the other day so have! Can between those hours save you on your energy bills expected the house is a pretty deal. I was away ( and it was issue, its time to replace the transformer screw heads see. Southwest desert in the future its locked 'Contractor ' option the right products your! Dont have an account, it was just the southwest desert in the middle of a heat or! This means, your HVAC system what to do be cleaned with piece! You will receive an enrollment/confirmation number you received when you initially submitted application.