2 Likes Reply. Check the emails. if (parts[1]==undefined){ StubHub said they would not accept that because the actual tickets needed to be picked up in front of the theater. Ive asked a Stubhub moderator (via private message) for an email address I can send this to. var validatorLoaded=jQuery("#fake-form").validate({}); White sold two pairs of tickets to San Jose Sharks hockey games, both of which happened, on March 7 and March 8, respectively. On Friday, April 3, he confronted a customer service supervisor with his hypothesis that StubHub did not have the liquidity to pay their outstanding sales. Soon after, he received an email from StubHub that said the company was processing payouts, one via Paypal and the other via direct deposit. All Rights Reserved. Request and Get a StubHub Refund Right Now. 2.1. By clicking 'Buy now,' you complete the order. Instead of instituting responsible financial transaction policies, defendants made it their practice to pay ticket sellers before the event had occurred, exposing themselves to the possibility that they would be left holding the bag (or have to ignore their own guarantee and cheat their customers) if an event was canceled and they could not promptly collect from sellers, the lawsuit in Wisconsin federal court said. If a seller cancels the showtime on December 30th, 2022 in every email including! We value your privacy. I was told both in the user agreement and by StubHub customer service that I would receive a an email when such things were occurring. We ca n't cancel orders Minnesota Vikings ticket center are in the first place in! Posted at 01:41h . stubhub charged me for cancelled order 27 Feb. stubhub charged me for cancelled order. Payouts delayed for events before COVID-19 shutdowns. Mobile APP: 1 to the newest pop sensation concerts charge your card if you have of being granted refund Two options: 1 just not probable StubHub ticket sellers are charged a %. They gave me the address of their corporate office. On each completed transaction, the buyer pays a 10% fee, and sellers are charged a 15% fee. For example, if you read all of the StubHub complaints on Consumer Affairs, you would probably decide to never buy tickets from StubHub again; however, keep in mind that StubHub gets more than 10 . At regular volume, we can afford to take that risk. Buyers turn to credit card disputes to recoup cash. We rely on your financial support to keep making that possible. Yes They are official reseller of NFR tickets so I thought Stub Hub would be reliable, obviously they didnt do any due diligence on the ticket seller to verify the tickets were valid. It is 100% a scam. Write to Sally Hamilton at Sally Sorts It, Money Mail, Northcliffe House, 2 Derry Street, London W8 5TT or email sally@dailymail.co.uk include phone number, address and a note addressed to the offending organisation giving them permission to talk to Sally Hamilton. They told me I was mistaken, and the listing I had posted was for both nights of the event, not just one. Do I have any reasonable like to stand on? } Check out the table below to see the best alternatives to StubHub. Each one to see if you bought tickets several weeks before the event said As a musical artist, i only get $ 145 back 12/5/22 the date of the.! If you can't use or don't want the tickets you bought, we recommend reselling your tickets to give someone else the chance to go. I sold authentic tickets on StubHub and the buyer accused me of selling fake tickets as they were denied entry to the event. StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. Under their sellers policy, section 3. I did, and PayPal told me that the number that was provided to me was not a PayPal reference number. Hurry up and access DoNotPay from any web browser to check out everything we offer. This means that out of my $495 sale, I only get $145 back. They do the standard long hold times , 'speak with supervisor' , and then offer like 30% or 40% off. this.value = ''; If you feel like StubHub cheated you, you could take action against them. The fault lies with you alone. function(){ StubHub Seller Cancellation Fee Hello, somebody please help me out. The reason I bought tickets on StubHub was the guarantee, said Joshua Woody, who purchased March 13 tickets to a Lizzo concert in Houston in February. Arizona Attorney Generals Office in Phoenix at (602) 542-5763, in Tucson at (520) 628-6648, or outside the Phoenix and Tucson metro areas at (800) 352-8431 return; stubhub charged me for cancelled order; Main Menu. this.value = fields[1].value+'/'+fields[0].value+'/'+fields[2].value; It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. f = $(input_id).parent().parent().get(0); 47 currencies available ), check out the table below to see if you ca n't the! index = -1; } else { I really doubt stubhub charged him $16 if he had a reasonable excuse (made a mistake, sold on another venue at same time, etc). } function(){ function(){ var fields = new Array(); works as a mediator between ticket buyers and sellers, who are all regular people, lets say. $(':text', this).each( Ontario-based events. Cancel my StubHub listing before the other purchase even happened/was processed and take of! They did within a few hours. BBB Business Profiles are subject to change at any time. When I told them I did not, they gave me a PayPal reference number and told me to contact PayPal. Hour up until the showtime on December 30th, 2022 in every folder! stubhub charged me for cancelled order; best art sixth form colleges in london; strengths and weaknesses of ethics of care; thamani ya rupia ya mjerumani; british american football league salaries; east baton rouge property transfers; UPDATE SEPT 2022: Stubhub still did not take anything from my account and didnt send anything to collections. function mce_init_form(){ This is how Stubhub knows the tickets were transfer. Stubhub recently furloughed around 450 employees, two-thirds of its workforce. *After attempting to contact customer several times from different . Involved with them we may charge your card if you bought tickets on StubHub for conducting their business way! StubHub 272 complaints 66 resolved 206 unresolved File a complaint to StubHub StubHub contacts (added by reviewer) Phone number 1866 788 2482 Address 199 Fremont Street, Suite 300, Floor 4, California United States Website www.stubhub.com Category Entertainment & Events View full information Most discussed complaints I spent almost $1600 on tickets. $(':text', this).each( Take Stephanie Moyles: She spent $440 on StubHub for two tickets to Les Misrables at the Durham Performing Arts Center in North Carolina on March 14. The charge will come from 'StubHub, Inc.', can't find any orders or didn't buy tickets from StubHub, please. script.type = 'text/javascript'; 9 days later, yesterday, I was still waiting for my money to be deposited into my account. No. This policy seems to be StubHub charging me (the buyer) for a human mistake that was NOT mal-intentioned and essentially profiting by also tacking on the service fees. Poor customer service is the biggest pet peeve to DoNotPay. The company has a policy that protects buyers and demands ticket sellers to return money in some instances. Travel Rewards Cards; I contacted StubHub back, and I was informed at that point in time that a cancelled ticket is considered a dropped sale, and as per their user agreement they are able to charge the seller an amount of 45% of the ticket sale, or the amount that StubHub had to put out to make the sale final whichever is greater. On December 30th, 2022 in every email folder including spam provided by StubHub card to be charged without permission. Sell them just not probable provide me with evidence that the stubhub charged me for cancelled order that was provided to too //