Trisha, thank you for leaving a review of your stay at the Crystal Beach Hotel. Our first night was fine without any complications. Just an all around wonderful experience. All content should be genuine and unique to the guest. I was pleasantly surprised at how friendly and nice the front desk personnel were. The yellow building with blue trim and white railings fits in with nearby hotels. The room and everything in it seemed fine, clean, spacious when we got in. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. In fairness to the hotel and its staff, this situation was handled well. Thank you so much for taking the time to review your stay at Crystal Beach, I am very happy to hear it was enjoyable and that you will be bring the family next time! Prices are the average nightly price provided by our partners and may not include all taxes and fees. She then assigned us a new room. We brought it up to the front desk and asked for a new room. Thank you again and we hope to see you soon! A private bathroom comes with a bath or shower. Overview of Crystal Beach Hotel. Ice machine didn't work. Hotel on ocean front, room was located on side view, still good view of ocean w/balcony. Cocktail hour, Guests are required to show a photo ID and credit card at check-in. We hope you will give us the opportunity to serve you again. The staff speaks multiple languages, including English and Spanish. To edit a review youve already submitted, contact our Customer Service team. Barracuda's Bar & Grill, and direct access to the beach! My husband said I'm sorry but we are in this room. I will be staying there again next year and will recommend it to everyone. YUCK! Thank you again and we hope to see you soon! Searching Availabilty. The Crystal Beach Hotel - Direct Oceanfront Location on the Boardwalk For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! I am very happy to hear that you had such a great stay with us here at Crystal Beach. Crystal Beach Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Error: We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). Read more about possible travel restrictions before you go. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. I would highly recommend to anyone going to the beach. Awesome..my first there we had a blast.. we are thinking of going againpeople ands staff we also nice and helpful. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. ".Date: July 27, 2008Reviewer: TripAdvisor member, Lower Burrell, PAStayed on the 4th floor (non-smoking floor), ocean front w/balcony. She checked me in. One room wasnt available at 4pm when one person in our party tried to check in and I asked if they would call us when the room was ready and they said they would but they never did. The pool by the Barracuda Bar was open and well kept. Thank you so much for the excellent review! Guests are required to show a photo ID and credit card upon check-in. The food at the Barracuda Bar was plentiful and good. The rooms were very spacious, as were the bathrooms. The room was large, with microwave and refridge. reason I keep coming back is the top floor, ocean facing. If we find any, we delete them and, if necessary, take action against whoever is responsible. Bays Sails Inn 102 60th St Ocean City, MD. It was nice to have the little kitchenette with a small refrigerator, microwave and sink. The Carousel Hotel did refund our money thankfully. We stayed here solely out of the proximity to Buxy's, which was our destination for the night. but location was the best thing ofall. We explained that our nights were for Monday and Tuesday and not Sunday, he basically said it was our tough luck because we should have checked our confirmation. This time was just as nice as before. The room was an ocean view on the top floor. Bed bugs "hitchhike" on luggage, clothing and all kinds of stuff. Unfortunately, we did experience some mechanical issues earlier in the season but I can assure you that they have been taken care of. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. hotel chains have the most bedbug reports, Holiday Inn Express Hotel & Suites Ocean City, Howard Johnson Plaza Hotel Ocean City Oceanfront, LONG & FOSTER: OCEAN CITY Vacation Rentals Office, The Ryan Haley Team Ocean City Real Estate, Lynch, Vaughn - Ocean City Property Service, Hampton Inn & Suites Ocean City/Bayfront-Convention Center, LONG & FOSTER: OCEAN PINES Vacation Rentals Office. Ocean City, MD, Hampton Inn & Suites Ocean City/Bayfront-Convention Center4301 Coastal Hwy Ocean City, MD, Knights Inn Ocean City201 N Baltimore Ave Ocean City, MD, La Quinta Inn & Suites Ocean City106 32nd St Ocean City, MD, Courtyard Ocean City Oceanfront2 - 15th Street Ocean City, MD, LONG & FOSTER: OCEAN PINES Vacation Rentals Office12216 Ocean Gtwy, Ste 800 Ocean City, MD, Baja's Amusements12639 Ocean Gtwy Ocean City, MD, Baja Amusements12639 Ocean Gtwy Ocean City, MD, Ocean Pines Independent12417 Ocean Gtwy, #7 Ocean City, MD, Ocean Voyager3201 N Baltimore Ave Ocean City, MD, Princess Bayside Beach Hotel4801 Coastal Hwy Ocean City, MD, Thunderbird Beach Hotel600 N Saint Louis Ave Ocean City, MD, Comfort Suites12718 Ocean Gtwy Ocean City, MD, Holiday Inn Ocean Maryland710 N Philadelphia Ave Ocean City, MD, Bonita Beach Hotel8100 Coastal Hwy Ocean City, MD, Madison Beach Motel9 N Baltimore Ave Ocean City, MD, Francis Scott Key Family Resort12806 Ocean Gtwy Ocean City, MD, Bedtime Inn12534 Ocean Gtwy Ocean City, MD, Summer Beach Condominiums3 35th St Ocean City, MD, Ocean Villas II by Evrentals105 120th St Ocean City, MD, Plantation House Bar & Grill12308 Ocean Gtwy Ocean City, MD, Ocean Mecca Motel23rd St & N Baltimore Ave Ocean City, MD, Crystal Sands Motel1705 N Baltimore Ave Ocean City, MD, Dogtel Hotel LLC12006 Ocean Gtwy Ocean City, MD, Thunderbird Beach Motel3110 32nd St Ocean City, MD, Summer Beach Condos3 35th St Ocean City, MD, Bongos12445 Ocean Gtwy, #7 Ocean City, MD, Quality Inn Park De VilleOcean Front And 54th St Ocean City, MD, Ocean Manor107 Wicomico St Ocean City, MD, Rodeway Inn29th Street And Ocean Front Ocean City, MD, An Inn on the Ocean1001 N Atlantic Ave Ocean City, MD, Ocean Club Nightclub101 1st St Ocean City, MD, Phillips Beach Plaza Hotel1301 N Atlantic Ave, #1 Ocean City, MD, Ocean Greenery4805 Coastal Hwy Ocean City, MD, Alamo Motel12614 Ocean Gtwy Ocean City, MD, Marigot Beach Condominium10002 Coastal Hwy Ocean City, MD, Ocean Point Limited9923 Stephen Decatur Hwy, #6 Ocean City, MD, Holiday Inn Ocean Maryland6600 Coastal Hwy/oceanfront, Ocean City, Md 21842 Bishopville, MD, Conners Beach Cafe207 Atlantic Ave Ocean City, MD, Beach Plaza Hotel1301 Atlantic Ave Ocean City, MD, Atlantic Club11827 Ocean Gtwy Ocean City, MD, A Beach Taxi1201 Saint Louis Ave, Unit 2 Ocean City, MD, Bedtime Inn & Suites12534 Ocean Gateway Ocean City, MD. It was exactly what I had expected after reading everyone's reviews. Bathroom was large and clean. Review tags are currently only available for English language reviews. The room was clean and the hotel was great. Staff was pleasant. The room was large, with microwave and refridge. This service may contain translations powered by Google. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. " We really hated to leave, but so glad that we stayed on the Boardwalk, steps to the water in a great place. Our first night was fine without any complications. Hungry? Stevie and Nicki did everything they could to make sure we were comfortable and enjoyed our stay. What are some restaurants close to Crystal Beach Oceanfront Hotel? We shared the Barracuda Como great value for the money. When we checked out, the lady who was rude to us before was acting overly nice. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. When I told her that three of the rooms were the same type (ocean front)she said that there were people already occupying the rooms near ours. Our new room seemed We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. . She followed him back to our room and told me the same thing. The room and everything in it seemed fine, clean, spacious when we got in. The location really met our needs as it wasn't as noisy and busy as closer to the pier and the commercial part of the boardwalk. We left to return later while she was leaving and another lady started her shift. The kitchenette was nice, microwave, toaster and coffee pot. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. The property offers free parking. Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com I take great pride in hearing how wonderful your stay was! Ocean City, MD - Crystal Beach Hotel - "Really nice! 2500 Baltimore Avenue, Ocean City, MD 21842, United States of America Our first night was fine without any complications. Bathtub. Inn on the Ocean Bed & Breakfast 1001 Atlantic Avenue, . What an awful way to start a weekend away. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Overview; Rooms; Location; Amenities; Policies; Crystal Beach Hotel. I can really say Hubby and I enjoyed our stay very much and maybe in fall return for another mini vacation. They did not come into the room to clean or make the bed. The aroma in the main lobby, reminds you of being on an island. This one appeared to be either a 5th stage or adult bedbug. He checked the bedbug, trapped it and gave us a new room. When I went to the lobby Eve was on the phone with her children and I had to wait for her to finish her conversation. We changed our rooms twice in one day. Crystal Beach Hotel is a no-frills hotel that families and couples return to for its friendly atmosphere and convenient location. All Covid-19 guidelines and safety protocols are in place. The property offers free parking. Parking is onsite and included in the price. more. Maybe the girl recognized him but I thought that was very unsafe. Tripadvisor performs checks on reviews. Report inappropriate content forsynthia NJ 5 posts 4. Thanks again for being our guest! There are so many great places to eat within walking distance. Visit Website > View Details > Hotels-Motels-B&Bs Beachwalk Hotel 2 10th St Ocean City, MD 21842 GROSS. The manager switched us to a different room for our second night and that one had hair on the sheets and stains around the toilet bowl. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. This hotel is clean and located right on the beach. The Barracuda Grill had good food and service. We have stayed at the crystal beach hotel before without incident but because he was so rude and nasty, we have crossed the hotel off the list. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We checked all of our belongings and moved everything into our new room. Beach access was perfect. It was exactly what I had expected after reading everyone's reviews. 30% cheaper Flagship Oceanfront 6.7 Good (588 reviews) 0.01 mi Outdoor pool, Indoor pool, beachfront $62+. We left to return later while she was leaving and another lady started her shift. Thanks for a great vacation. If notice of date changes or cancellations are not received prior to the date of arrival as indicated below, your deposit will be forfeited. Try again. They did not change the towels or awash cloths. Payments made by partners impact the order of prices displayed. Please enter the dates of your stay and check what conditions apply to your preferred room. Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. We LOVE Crystal Beach!!!!! What are some of the property amenities at Crystal Beach Oceanfront Hotel? Date: July 27, 2008 Reviewer: TripAdvisor member, Lower Burrell, PA Stayed on the 4th floor (non-smoking floor), ocean front w/balcony. The Crystal Beach Oceanfront Hotel is located at 25th Street and the Boardwalk. Taxes and fees that are shown are estimates only. when I went to get wash cloths they did not have any. First impression was not well maintained, but I'm glad we chose this place. Feeling like enjoying a drink while relaxing poolside? She then assigned us a new room. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! Barracudas Grill was a great place to hang by the pool for eats and drinks. Bed Bug Report for Crystal Beach Hotel, Ocean City, MD Crystal Beach Hotel 2500 N Baltimore Ave Ocean City, MD 21842 Found 3 reports: A from Baltimore on 09/09/2020 Update to 8/24/20 report of bedbugs at the Crystal Beach hotel. About the Crystal Beach Hotel 2500 N. Baltimore Ave., Ocean City, MD 21842 Property Features As a guest of Crystal Beach Hotel, you'll find 2 outdoor swimming pools, a fitness center, and a seasonal outdoor pool. Many travelers enjoy visiting Main Street Berlin (8.1 miles), Calvin B. Taylor House Museum (8.1 miles), and Transpeninsular Marker (6.9 miles). All you can do is check for them on arrival. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. I don't think we'll ever be returning, though.More. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Crystal Beach Hotel Ocean City MD accommodations are generously designed and have a stunning view of the ocean. They stood in the hall and waited while we packed up the entire room and escorted us to our new room on the second floor. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. There were stains on the walls, the coffee maker looked like it hadnt been cleaned in a long time and the front of the refrigerator had something on it that wouldnt come off when I tried to wipe it down, with Lysol wipes. The stay was great and the staff was few, but very nice. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Review tags are currently only available for English language reviews. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Map. That's how we know our reviews come from real guests who have stayed at the property. She then assigned us a new room. Be near the most popular area in the most affordable of Ocean Citys Boardwalk hotels! He told my husband he had been assigned that room. Update to 8/24/20 report of bedbugs at the Crystal Beach hotel. We checked into Crystal Beach on Friday, September 23rd around 11:30pm. 2-star hotel. Crystal Beach Hotel in Ocean City. Brunch, carouselresort, Manager at Crystal Beach Oceanfront Hotel, responded to this review. 2 Queen-size beds 1 Queen-size bed. Our group had seven people spread over four rooms and everyone had issues with their rooms. Dinner, As you noticed we really strive to provide great customer service and a clean hotel room for our guests to enjoy. Yes, it offers wheelchair access and facilities for disabled guests. I asked why and they said because of Covid. Do yourself a favor and stay someplace else. Overall, it wasn't too bad except for the bedbugs and some of the service. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. I cannot say enough of wonderful things about this hotel and staff. I was initially very pleased with the Crystal Beach Hotel in Ocean City. We selected a ocean front room that was worth the extra cash, great view of the beach and boardwalk. Loved the jetted tub. more. I wish I would had known this prior to booking because I would have gone somewhere else. Guests submit their subscores and their overall scores independently theres no direct link between them. WiFi is available in all areas and is free of charge. Our new room seemedWe arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. We brought it up to the front desk and asked for a new room. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. It ruined our next day since I was up until 5:30 am on Tuesd. Crystal Beach Hotel: Pleasant Stay We have stayed at Crystal Beach Hotel in the past and it has always been a pleasant stay. Ask inspectorgadget_og about Crystal Beach Oceanfront Hotel. Yes, there is elevator access to all floors. Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. Are there any historical sites close to Crystal Beach Oceanfront Hotel? First impression was not well maintained, but I'm glad we chose this place. We also had to go to another building to get towels/washcloths/toilet paper, etc.. My biggest complaint is about our room location. A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. . And he also there was no hurricane but just light winds and rain. The staff was super friendly and helpful. Children 18 and above are considered adults at this property. I would highly recommend to anyone going to the beach. See more questions & answers about this hotel from the Tripadvisor community. For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! Contributions should be travel related. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Shortly after my husband went to get ice and when he returned his room key didn't work so he went to the front desk to find out why. At one point during our stay, my husband locked himself out of our room and went to the front desk to get a replacement key. Liked the spacious mini fridge and micro. This one appeared to be either a 5th stage or adult bedbug. Malia, we regret to hear of the issues you experienced. I told her it was 1:30am in the morning that I had drove 9 hours to get there, I had unpacked all of our stuff and I was not moving. 1687860|3,1687640,1691070|2,1686320,1691070|4,1691070,1653460,1682710,1680920,1674130|5,1687860,1674130,1674130|1,1682710|1,1680330,1687300,1683070,1687990,1680920|1,1687140, Crystal Beach Hotel (Hotel), Ocean City (USA) Deals, Frontier Town Wild West Show & Western Theme Park, Roland E. Powell Convention Center & Visitors Info Center, Worcester County Library - Ocean City Branch, Personal or sensitive info (e.g. We were content with the new room up until about midnight. The room was large, with microwave and refridge. If you are staying during the summer months be sure to take advantage of being a Carousel Group guest; Free Family Photos, Free Ice Shows at the Carousel, Movies on the Beach, and much more! We actually got a picture of this one. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. Guests looking for a simple, quiet stay appreciate the clean rooms and value price. At Crystal Beach Hotel, guests will find a 24-hour front desk. A private bathroom comes with a bath or shower. Ice machine didn't work. For specific inquiries, we recommend calling ahead to confirm. 10% cheaper Dunes Suites Oceanfront 0.15 mi Outdoor pool, beachfront, Tea/coffee maker $80+. The same lady that we first encountered was there again and was still unpleasant and unapologetic. and that we needed to leave that room immediately. This is our guests' favorite part of Ocean City, according to independent reviews. Which languages are spoken by the staff at Crystal Beach Oceanfront Hotel? A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. If you booked through us and want to leave a review, please sign in first. Thanks again for being our guest! The hotel staff is very friendly and accomodating. Room types may vary. We actually got a picture of this one. Beautiful location. Thank you. Thanks for the review and we hope to see you again! The room and everything in it seemed fine, clean, spacious when we got in. The card has yet to be reimbursed). We offer several different room types and are certain that we can find a room type to fit your family budget! The room and everything in it seemed fine, clean, spacious when we got in. Big bathroom. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. The lady at the front desk was very standoffish and rude. We brought it up to the front desk and asked for a new room. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. I would definitely consider staying again. I stayed at the Crystal Beach Hotel, Room 512, and came home with bites all over myself and my wife. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. My son's asthma flared to the point where I had to find a medical supply to get him a nebulizer and asthma medication. I stayed here two years ago and was very pleased with the entire hotel. Summer Beach Condominium #3 35TH St Ocean City MD 21842. . The rooms are pleasant and clean. Staff was pleasant. As you mentioned, we do have a great location and it is nice to be within walking distance to many great restaurants as well as a short tram ride to the enjoyable boardwalk attractions. Get the travel advice you need. If you stayed at this property through Booking.com, you can write a review. They're also applicable regardless of the comment's tone. I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. if the writer is claiming to be someone else). Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. It had 2 queen beds. 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